Senior Technical Business Analyst

Apex Systems; Brooklyn (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401K

ESPP

HSA

EAP

Certification discounts

Welcome Packet

Job summary

Everforth Apex Systems seeks a highly analytical Senior Technical Business Analyst to drive requirements engineering across a portfolio of enterprise applications. You will elicit and document business needs, translate them into structured technical specifications, and collaborate with stakeholders, architects, and developers to ensure clear, testable requirements.

The role emphasizes APIs, data mapping, and integration patterns, with a strong focus on documentation, acceptance criteria, and

Qualifications

• 5-10+ years as a Technical Business Analyst, Systems Analyst, or Business Systems Analyst in software environments.
• Financial Services or Banking experience strongly preferred.
• Proven experience with complex enterprise applications and system integrations.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document requirements, objectives, and success criteria.
• Facilitate workshops, interviews, and discovery sessions to uncover needs and dependencies.
• Create FRDs, feature specs, user stories, and acceptance criteria.

Skills

Requirements elicitation

Analysis

Documentation

User stories

APIs

JSON payloads

SQL

Data mapping

Agile

Tools

Jira

Confluence

Azure DevOps

Job description

Job#: 3047078

Job Description:

Purpose & Accountability

We are seeking a highly analytical Senior Technical Business Analyst to drive requirements engineering across a complex portfolio of enterprise applications. This role requires a strong technical mindset and exceptional requirements management skills. You will be responsible for analyzing existing systems, eliciting and documenting business requirements, identifying business rules and process flows, and translating complex business needs into highly structured technical specifications for development teams. The ideal candidate is equally comfortable engaging with business stakeholders, architects, developers, compliance teams, and operations teams to ensure solutions are clearly defined, fully understood, and ready for implementation.

Key Responsibilities

Requirements Elicitation & Analysis

• Partner with business stakeholders to gather, analyze, and document business requirements, objectives, and success criteria.
• Facilitate workshops, interviews, and discovery sessions to uncover business needs, pain points, dependencies, and opportunities for improvement.
• Identify, document, and validate business rules, workflows, decision points, and exception scenarios.

System Analysis & Documentation

• Perform deep-dive analysis of existing enterprise applications to understand current-state functionality, integrations, data flows, and technical constraints.
• Analyze system behavior to identify gaps, enhancement opportunities, and process improvements.
• Maintain comprehensive documentation of application functionality and business processes.

Technical Specification Writing

• Create detailed Functional Requirements Documents (FRDs), Feature Specifications, User Stories, and Acceptance Criteria.
• Develop requirements using structured formats such as GIVEN / WHEN / THEN (BDD) methodologies where appropriate.
• Ensure requirements are complete, testable, traceable, and unambiguous before development begins.

Process & Data Modeling

• Create process flows, decision trees, state diagrams, and system interaction diagrams using tools such as Mermaid.js, Visio, Miro, or similar platforms.
• Document end-to-end business processes and system interactions.
• Model data entities, relationships, and mappings across integrated systems.

API & Integration Analysis

• Collaborate with architects and technical leads to document APIs, integration points, data contracts, and interface requirements.
• Analyze JSON payloads, API responses, and data structures to support solution design and implementation.
• Document data transformation and mapping requirements between systems.

Stakeholder Collaboration

• Serve as the liaison between business stakeholders and technical teams.
• Facilitate requirement reviews, walkthroughs, and clarification sessions.
• Resolve requirement ambiguities, conflicts, and gaps through stakeholder engagement.

Agile Delivery Support

• Support backlog refinement and sprint planning activities by ensuring requirements are adequately documented and understood.
• Assist Product Owners and development teams with requirement clarification throughout delivery.
• Participate in Agile ceremonies to provide business and functional context.

Quality & Validation

• Define acceptance criteria and support User Acceptance Testing (UAT).
• Validate delivered solutions against documented requirements.
• Proactively identify edge cases, exception scenarios, and error‑handling requirements.

Experience

Experience / Knowledge Required

• 5-10+ years of experience as a Technical Business Analyst, Systems Analyst, or Business Systems Analyst in software engineering environments.
• Financial Services or Banking experience strongly preferred.
• Proven experience working on complex enterprise applications and system integrations.

Technical Acumen

• Strong understanding of APIs, REST services, JSON payloads, and integration patterns.
• Working knowledge of relational databases, SQL queries, and data mapping concepts.
• Ability to analyze technical artifacts and communicate findings to both technical and non‑technical audiences.

Business Analysis Expertise

• Strong requirements elicitation, analysis, documentation, and validation skills.
• Experience creating functional specifications, user stories, process flows, and acceptance criteria.
• Ability to identify business impacts, dependencies, and risks.

Agile Experience

• Experience working within Agile and Scrum delivery environments.
• Proficiency with Jira, Confluence, Azure DevOps, or similar tools.
• Understanding of backlog management and refinement processes without being the owner of product prioritization.

Communication & Documentation

• Exceptional written and verbal communication skills.
• Strong facilitation and stakeholder management capabilities.
• Ability to translate business language into technical requirements and technical concepts into business language.

Bonus Qualifications (Strong Pluses)

• Experience in Wealth Management, Digital Banking, or Financial Technology platforms.
• Familiarity with Markdown documentation standards.
• Experience with Mermaid.js, Miro, Visio, or other diagramming tools.
• Knowledge of BDD (Behavior‑Driven Development) methodologies.
• Experience establishing and enforcing Definition of Ready (DoR) standards.
• Experience performing application audits, reverse engineering business logic, and documenting legacy systems with limited existing documentation

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex.