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University of North Carolina School of the Arts is seeking an Administrative Support Associate to manage mail and campus mail services. The role entails receiving and sorting incoming mail, delivering items, and assisting with mailing and shipping for students, faculty, and staff.
The position requires a high school diploma and strong customer service skills, with preference for prior mail center experience and knowledge of postal procedures.
The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.
EEO Contact Information Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu
Classification Title Administrative Support Associate
Position Type SHRA Non-Exempt
Position Number 003319
Full/Part Time Part-time
UNCSA provides a full service mail center located in Hanes Student Commons. The office is responsible for delivering all U.S. mail and inter-departmental mail to students, faculty and staff. The Mail Center offers U.S. Post Office services such as stamp sales, UPS and Federal Express shipping options.
The primary purpose of this position is to accept all incoming mail and packages, process for distributing to campus, deliver mail, assist the Campus Community with its mailing / shipping needs, manage office equipment, and provide assistance to Students, Staff and Faculty.
The primary purpose of this position is to accept all incoming mail and packages, process for distributing to campus, deliver mail, assist the Campus Community with its mailing / shipping needs, manage office equipment, and provide assistance to Students, Staff and Faculty.
Graduation from high school; or an equivalent combination of education and experience.
If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Terms of Employment S1 12 month
Considerable knowledge of the various types of mail and the proper handling of each. Knowledge of the procedures and regulations for the US Postal System, Pitney Bowes System, and its operation. Strong communication skills and ability to deal effectively with the public served. Ability to make routine arithmetical computations quickly and accurately. Experience with Microsoft Word and Excel.
Functional Competency
Functional Competency Verbal Communication
Competency Description
Communicates routine and general information to staff, clients, and/or public about standard services, processes, and procedures using prescribed or established guidelines. Screens and directs clients /visitors to appropriate source.
Competency Level Contributing
Functional Competency
Functional Competency Office Technology
Competency Description
Uses a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.) to access, input, and verify standard information. Operates and performs tasks to maintain equipment with a general understanding of its capabilities.
Competency Level Contributing
Functional Competency
Functional Competency Program Knowledge
Competency Description
Understands general operation of functional unit, to include knowledge of staff and program responsibilities. Applies knowledge or reference material necessary to provide answers to “frequently asked questions”. Uses general knowledge of program procedures, methods and practices to refer clients to resources.
Competency Level Contributing
Functional Competency
Functional Competency Information/Records Administration
Competency Description
Uses established filing and data systems, functions, and/or procedures. Reviews data and information for completeness and accuracy using standard guidelines.
Competency Level Contributing
Posting Number AS617P
Open Date 10/13/2026
Close Date 10/20/2026
No
Recruitment Range, if applicable
Recruitment Range, if applicable $21,906 (NC01)
Required fields are indicated with an asterisk (*).
Required Documents
Optional Documents
University of North Carolina School of the Arts
1533 South Main St.
Winston Salem, NC 27127
336-770-3399