Postal Courier - Passport Agent-TL

University of South Carolina; Columbia (SC); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

13 Paid Holidays

Professional Development Opportunities

Job summary

The Postal Courier at University of South Carolina provides mail and parcel processing, tracking, sorting and delivery across the USC community, including about 9,000 on-campus residents. This role also serves as a Passport Acceptance Agent, delivering passport services and maintaining required certifications.

The ideal candidate will have a high school diploma, a valid SC driver's license and the ability to lift up to 50 pounds, with strong customer service and organizational skills for a

Qualifications

• High school diploma or GED required; 2+ years of related experience.
• Valid SC Driver's License; ability to obtain Passport Agent certification within 12 months.
• Experience with postal operations, tracking systems, and customer service.

Responsibilities

• Perform U.S. Department of State Passport Acceptance Agent duties and maintain required certifications.
• Enter and track inbound mail and parcels using internal parcel tracking systems.
• Sort, deliver and collect campus mail along established routes on USC campuses.
• Assist with Student Package Pickup operations and maintain vehicle/route records.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

USPS/UPS systems

Mail tracking software

Job description

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by November 2, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• 13 Paid Holidays (including an extended December holiday)
• Professional Development Opportunities

This posting is a re-advertisement. Applications previously submitted are all being considered. Previous applicants do not need to reapply.

Basis 12 months

Job Search Category Other

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Posting Summary Logo Posting Number STA00701PO26 Job Family Ancillary Services Job Function Mail Services USC Market Title Lead Postal Courier/Passport Agent Link to USC Market Title https://uscjobs.sc.edu/titles/212970 Job Level A3 - Administrative/Operational Support Business Title (Internal Title) Postal Courier - Passport Agent-TL Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Postal Services State Pay Range G05 USC Market Range MRB - $37,340 $45,741 $54,143 Anticipated Hiring Range $37,340 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

• Standard working schedule: 8:30am - 5:00pm
• Must be willing to work a flexible schedule to meet the needs of the department.

Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description Advertised Job Summary The Postal Courier supports USC Postal Services by processing, tracking, sorting, and delivering mail and parcels for the University community, including approximately 9,000 on-campus student residents. Responsibilities include operating postal tracking and mailing systems, processing outgoing University mail, maintaining delivery routes and vehicle records, and managing student package operations. The role also serves as a U.S. Department of State Passport Acceptance Agent, providing passport application services and maintaining required certifications. The ideal candidate has strong customer service, attention to detail, and organizational skills, can work effectively in a fast-paced environment, and is able to perform physical duties including lifting and moving packages up to 50 pounds.

• Job Related Minimum Required Education and Experience
  • Typically holds a high school diploma or GED . Requires 2 or more years of job related experience.
• Required Certification, Licensure/Other Credentials
  • Valid SC Drivers' License
  • Ability to obtain an Annual Passport Agent Certification within a year of hire.
• Preferred Qualifications
  • Two (2)years work experience and knowledge in postal courier, postal delivery or mail processing/shipping operations.
  • Be certified as an U.S. Department of State Passport Acceptance Agent.
  • Knowledge of USPS guidelines / regulations and experience in postal related operations.
• Knowledge/Skills/Abilities
  • Above average computer skills, including ability to utilize USPS and UPS websites to determine postal rates, mailing requirements and ability to learn other software programs associated with USC Postal Service daily operations.
  • Good reading, comprehension and verbal communication skills, including ability to communicate effectively with faculty, staff and others.
  • Attention to detail is crucial in all aspects of job duties. Ability to operate a delivery vehicle and straight box truck with lift gate in varying conditions for mail and parcel deliveries/collections.

Job Duties Job Duty Passport Agent

Performs U.S. Department of State Passport Acceptance Agent assignment with the USC Postal Services, in accordance with all U. S. Dept. of State policies and procedures. Maintains ongoing Acceptance Agent training and successfully completes and maintains required annual re-certification. Stays current on U.S. Dept. of State Acceptance Agent operational changes through all available materials, including the Charleston Passport Center Monthly Newsletter and Passport Agent Reference Guide ( PARG ) Review. Represents USC at all scheduled Passport and general information sessions.

Job Duty Parcel Tracking System / Data/ Entry / Mail Forwarding

Entry of inbound mail and parcels into internal parcel tracking system, including attention to detail in entry of information in tracking system, obtaining signatures in handheld barcode scanner upon delivery of item to department(s) and dispatching of student parcels at Student Package Pickup locations.

Provides directory assistance to department and student mail/parcels having incomplete, incorrect or no delivery address. Forward student mail daily and at end of each term.

Job Duty Mail Sort / Delivery /Collection / Processing and Other Postal Duties

Unload and sort incoming mail/parcels by delivery route, separating accountable and scannable items for appropriate handling. Manually sort inbound and intra-campus mail/parcels for delivery. Load mail/parcels on vehicle by delivery sequence. Deliver and pick up mail/parcels on a regular time schedule on established delivery routes throughout the USC Columbia campus. Reports to supervisor unusual conditions relating to delivery or changes in a department that may require changes in route. Responsible for daily maintenance of vehicle, routing inspections and detailed daily mileage logs. Weighs and processes outgoing official University mail/parcels using electronic and computerized mailing machines/meters and printers. Ability to use the USPS and UPS websites to interpret regulations/policies and determine compliance and appropriate cost for domestic and international mail/parcels.

Process Postage Due and Business Reply Mail, including entering charges into established computerized mail management system.

Performs other postal related duties as instructed by Supervisor or other USC Postal Service Management.

Job Duty Student Package Pickup Locations (1300 Wheat St & Russell House)

Site and team lead for daily student mail & package storage and dispatch workflow processes at the Student Package Pickup location. Performs dispatching of inbound mail and parcels to 9000 on campus residents each term. Stores packages received in appropriate storage location. Verifies information on the SCLogic tracking label placed on item matches name and Mail ID information on mail/packages is correct, including bringing any discrepancies to the attention of the Manager, Student Mail & Package Operations.

Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category

Posting Detail Information Number of Vacancies 1 Desired Start Date 10/01/2026 Job Open Date 09/18/2026 Job Close Date 11/02/2026 Open Until Filled No Special Instructions to Applicant

EEO Statement The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least a high school diploma/GED and 2 years related experience or equivalency?
  • Yes
  • No
• * Do you have the ability to obtain an annual passport agent certification within a year of hire?
  • Yes
  • No
• * Do you have a valid Drivers License?
  • Yes
  • No
• * Are you able to physically lift and carry up to 50 lbs, including other constant physical demands of bending, climbing, kneeling, pulling, pushing, reaching, squatting, standing and walking for extended periods of time?

  (Open Ended Question)

Required Documents

• Cover Letter
• Resume
• List of References and Contact Information

Optional Documents