Machine Sales Inside Sales Representative

H.o.-Penn-Machinery-2; Newington (CT); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision insurance

401(k) with company match

Holidays & competitive PTO

Company provided laptop

Cell phone

Résumé du poste

H.O. Penn Machinery is hiring an Inside Sales Representative in Newington, CT.

This full-time role focuses on handling walk-in and phone inquiries to secure business, qualify leads, and support the Machine Sales team with product knowledge and customer service excellence. The position offers a $50,000 base salary plus commission, with benefits including medical/dental/vision, 401(k) matching, holidays and PTO, and company-provided laptop and cell phone.

Qualifications

• Experience in customer service, sales, retail, or inside sales preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel); CRM experience is a plus.
• Excellent communication skills and ability to articulate features and value to customers.

Responsabilités

• Handle walk-in and phone inquiries to secure business.
• Create an immediate buying atmosphere for walk-in customers.
• Utilize sales tools to help close deals, including negotiation and product knowledge.
• Qualify leads and pass to Outside Sales Reps as appropriate.
• Ensure display and demo areas are presentable and ready for customers.

Connaissances

Customer service experience

Excellent communication

Self-motivated

Teamwork

Organizational skills

Outils

Microsoft Office

CRM systems

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Newington, CT, US

7 days ago Requisition ID: 20221788

Salary Range: $50,000.00 To $50,000.00 Annually

H.O. Penn Machinery HIRING IMMEDIATELY Machine Sales Inside Sales Representative Newington, CT

Pay :$50,000 Base Salary + Commission

• Medical/dental/vision insurance
• 401(k) with company match
• Holidays & competitive PTO
• Company provided laptop, & cell phone

Key Qualifications

• Previous customer service, sales, retail, or inside sales experience highly preferred
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel; experience with CRM systems is a plus
• Must have excellent communication skills and be able to effectively articulate features and benefits to demonstrate value
• Self-motivated with the ability to work independently while contributing to a team environment
• Strong organization, time management, and follow-up skills with attention to detail. Valid driver's license and ability to travel throughout H.O. Penn's territory as needed

Responsibilities

Professionally handle walk in and phone inquiries to secure business when opportunities arise

• Create an immediate buying atmosphere for walk in customers by greeting them in a welcoming and professional manner
• Utilize all of the sales tools to assist in closing business, including but not limited to, probing questions, financial merchandising, Extended Protection Plan options, negotiating skills, product knowledge
• Qualify all leads and pass along to Outside Sales Reps as appropriate
• Ensure machine display and demo areas (if applicable) are presentable, have the needed machines and are ready for use with customers

Contribute to the success of the Machine Sales Department by re-establishing and maintaining contact with assigned small to medium sized (BCP) customer accounts to increase machine sales

• For accounts on your customer list, manage them effectively by scheduling calls based on a predetermined frequency to ensure all customers are contacted annually and 100% PAR completion is achieved
• Update the customer’s account/machine information in the CRM system and begin to develop a business relationship
• Develop and utilize telephone sales concepts to maximize sales call effectiveness
• Strategize with the Sales Manager and Outside Sales Reps on efforts to target particular territories and customers
• Support marketing efforts with activities such as attending customer events, participating in sales blitzes and conducting campaign follow up

Effectively and efficiently contribute to the quality of the customers' experience with H.O. Penn Machinery Company

• Take ownership of customer problems, even when not directly responsible and follow-up to ensure proper resolution
• Continually strive to develop product/industry knowledge and business intellect
• Adequately represent the customers' needs to H.O. Penn Machinery
• Utilize the various technologies and tools at hand (computer-based analytical tools, seminars, etc.) to communicate the value of Caterpillar and H.O. Penn products and services to a customers' operations
• Act as a liaison between departments to share information and ensure customer needs are addressed

Qualifications

• Previous customer service, sales, retail, or inside sales experience highly preferred
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel; experience with CRM systems is a plus
• Must have excellent communication skills and be able to effectively articulate features and benefits to demonstrate value
• Self-motivated with the ability to work independently while contributing to a team environment
• Strong organization, time management, and follow-up skills with attention to detail. Valid driver's license and ability to travel throughout H.O. Penn's territory as needed

Physical Requirements

• Standing and/or sitting for prolonged periods of time
• Hand coordination (typing and writing)
• Occasional forward bending and reaching
• Occasional walking and climbing stairs
• Carrying (up to 20lbs.)

Reasonable accommodations made as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.