Machine Room Operations & Security Specialist

Intelligence Careers; Utah; On-site; USD 36,000 - 116,000; Full time

Job summary

National Security Agency seeks a Support Specialist (Machine Room Support) in Utah to maintain ITES rooms, manage access, and uphold NSA security policies. You will review access, audit logs, and support capability deployments, ensuring safety and compliance across a high-security environment.

The ideal candidate has strong communication, teamwork, and organizational skills, with proficiency in Microsoft Office and the ability to lift 50 lbs.

Qualifications

• High school diploma or GED required; relevant experience in administrative, technical, customer service, security, or testing administration.
• Entry level with development path; 4+ years for full performance level; 6+ years for senior level with higher education options.
• Ability to learn agency ITES policies and security protocols and work under strict requirements.

Responsibilities

• Maintain control of machine room IT equipment spaces, including access lists and safety provisions.
• Review and approve machine room access requests daily according to policies.
• Audit ITES access logs for anomalies and support after-hours service requests.
• Inspect rooms for cleanliness, safety, and security; monitor space usage and power/cooling permits.
• Provide basic security analysis and prepare reports documenting processes and findings.

Skills

Communication

Teamwork

Organization

Customer focus

Office tools

Microsoft Office

Lifting 50 lbs

Repetitive motion

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

National Security Agency seeks a Support Specialist (Machine Room Support) in Utah to maintain ITES rooms, manage access, and uphold NSA security policies. You will review access, audit logs, and support capability deployments, ensuring safety and compliance across a high-security environment.

The ideal candidate has strong communication, teamwork, and organizational skills, with proficiency in Microsoft Office and the ability to lift 50 lbs.