Mac System Administrator - Atlanta, GA (Onsite)

Noblq; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Noblq is seeking an experienced Mac Systems Administrator and Operations professional to manage and optimize Mac endpoints in an onsite Atlanta environment. You will configure, maintain, and support workstation and security applications, including Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune, while planning requirements for infrastructure changes.

You will build deployment packages, test pilot versions, and create documentation for Global Help Desk support.

Qualifications

• 7+ years administering Jamf, Intune or other MDM for Mac endpoints.
• 3+ years of identity and access management experience.
• Advanced scripting knowledge (bash, python, etc.).
• Experience handling security incidents.
• Ability to prioritize based on criticality.

Responsibilities

• Provide backend configuration, maintenance and support for workstation and security apps (Jamf, Apple Enterprise Services, Apple ABM, Microsoft Intune).
• Plan requirements for new/changing infrastructure services and prepare automation packages.
• Builds and test pilot versions for new services and changes; create solution documentation for Global Help Desk support.
• Provide senior technical troubleshooting for endpoint services platform offerings and incidents.
• Review Service-Now tickets related to Jamf/Mac and update in a timely manner.

Skills

Jamf/Intune MDM

Identity and Access Management

Scripting (bash/Python)

Security Incident Handling

Prioritization by Criticality

Job description

Mac Systems Administration and Operations

Location : Atlanta , GA(Onsite)

• Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.
• Plan detailed requirements for new and changing infrastructure servicesBuild and prepare packages for automated deployment and self serviceBuilds and test pilot versions for new and changing servicesCreates solution documentation for Global Help Desk support of end usersProvides senior technical troubleshooting incident and problem resolution for endpoint services platform offeringsReview Service-Now tickets related to Jamf/Mac and update in a timely manner.

Security and Partnerships

• Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.
• Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.
• Partners with client and portfolio owners to assist with technology implementation initiatives across business services

Leadership and Learning

• Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.
• Create endpoint reports for stakeholders as requested.
• Evaluate advanced requests for feasibility and provide appropriate guidance.
• Provide coordination for architecture of systems, including providing feedback on project requests and timing.

Qualifications & Experiences

• Minimum of 7 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints3+ years' experience in identity and access managementAdvanced scripting knowledge (bash, python, etc.)Experience dealing with security incidentsAbility to prioritize based on criticality