Mac IT Helpdesk Specialist - Onboarding & Access
Eon.io
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Benefits offered by this job
Job summary
Eon is hiring an IT Helpdesk Support Specialist in the US to be the first point of contact for employees. You will support a macOS environment, manage identities across Google Workspace, Entra ID, and Okta, and assist with onboarding/offboarding, device management, and IT operations.
The role emphasizes problem solving, ownership, and collaboration with IT and Security teams, in a fast-growing startup.
Qualifications
- 1–3+ years of experience in IT helpdesk, desktop support, or similar role.
Responsibilities
- Triage, prioritize, and resolve IT support requests through the ticketing system within SLA.
Skills
Tools
Job description
Eon is hiring an IT Helpdesk Support Specialist in the US to be the first point of contact for employees. You will support a macOS environment, manage identities across Google Workspace, Entra ID, and Okta, and assist with onboarding/offboarding, device management, and IT operations.
The role emphasizes problem solving, ownership, and collaboration with IT and Security teams, in a fast-growing startup.
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