Mac Engineer

Openkyber; Atlanta (GA); On-site; USD 96,000 - 165,000; Part time

Job summary

Openkyber, LLC is seeking a Mac Engineer in New York, NY for a 3–6 month contract. The role focuses on enterprise Apple endpoint management, security, and deployment across macOS, iOS, and iPadOS.

You will own Jamf Pro configurations, remote access, and update strategies while collaborating with security and IT teams. The ideal candidate will have 5+ years supporting Apple devices in a global enterprise, strong communication skills, and hands-on experience with Jamf Pro, BeyondTrust, and

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• 5+ years of experience supporting macOS/iOS/iPadOS in a global enterprise environment.
• 3+ years managing Apple endpoints with Jamf Pro and Apple Business Manager.
• Experience managing endpoint security configurations, compliance workflows, and OS update strategies.
• Experience packaging, testing, deploying and maintaining applications for macOS endpoints.
• Experience with BeyondTrust or similar remote access platforms.
• Knowledge of Apple hardware standards and global lifecycle considerations.
• 3+ years scripting (Bash, Shell, Python).

Responsibilities

• Administer BeyondTrust remote access services and manage licenses and workflows.
• Validate and approve Apple hardware standards for enterprise use (Mac, iPad, iPhone).
• Manage global hardware SKUs and eCommerce bundles for standardized deployment.
• Own and optimize Apple endpoint security and Jamf Pro configurations.
• Manage macOS/iOS/iPadOS update strategies for security and compatibility.
• Maintain deployment workflows including enrollment and provisioning.
• Rotate local admin passwords and ensure privilege controls are secure.
• Support Jamf Protect workflows and security monitoring.
• Package and deploy applications for Apple endpoints (Office, Adobe, etc.).
• Manage Apple endpoint apps and user-facing configurations.
• Provide Tier 3 support for complex endpoint and security issues.
• Develop documentation and SOPs for supported platforms.
• Collaborate with cross-functional teams to improve endpoints and security.

Skills

macOS expertise

communication

analytical thinking

customer-service mindset

Education

Bachelor's degree in Computer Science or related field

Tools

Jamf Pro

Apple Business Manager

BeyondTrust

Jamf Protect

Office

Adobe

Job description

JOB DETAILS:

Title: Mac Engineer Location: New York, NY Type: 03 - 06 plus months contract with extension

Job Description:

Summary

Looking for an individual with strong communication skills and a proven technical background in enterprise Apple endpoint management. This role will serve as a key technical owner across four primary areas: Apple endpoint management and security, hardware standards and lifecycle support, remote access platform administration, and application deployment and maintenance. The ideal candidate is an analytical thinker with a strong customer-service mindset, a passion for operational excellence, and the ability to translate technical requirements into scalable, secure, and well-documented solutions.

Responsibilities Include:

• Administer and support BeyondTrust remote access services, including virtual appliance configuration, licensing, seat management, access workflows, and operational support


• Evaluate, validate, and approve Apple hardware standards, peripherals, and endpoint configurations for enterprise use, including Mac, iPad, and iPhone hardware


• Manage global hardware SKUs and eCommerce bundles to ensure standardized, supportable purchasing and deployment options across regions


• Own and optimize Apple endpoint security and management configurations through Jamf Pro, including policies, configuration profiles, compliance workflows, and deployment standards


• Track, manage, and improve macOS, iOS, and iPadOS update strategies to maintain security, compatibility, and alignment with organizational requirements


• Maintain and support Apple endpoint deployment workflows, including enrollment, provisioning, application deployment, and lifecycle management


• Manage local administrator password rotation workflows through Jamf and ensure endpoint privilege controls remain secure, reliable, and operationally sustainable


• Support Jamf Protect workflows, including endpoint security monitoring, configuration management, and coordination with security stakeholders


• Package, test, deploy, and maintain applications for Apple endpoints, including regular updates for Office, Adobe, and other managed software


• Manage Apple endpoint apps and features, including approved screensaver updates, user-facing configurations, and managed software delivery


• Provide Tier 3 support for complex Apple endpoint, remote access, deployment, security, and application issues, ensuring timely resolution and strong communication with stakeholders


• Develop and maintain documentation, standard operating procedures, configuration guides, and knowledgebase articles for supported platforms and workflows


• Collaborate with cross-functional teams to improve endpoint standards, streamline processes, strengthen security posture, and enhance the end-user experience

Required Capabilities:

• Bachelor's degree in Computer Science or related field, or equivalent experience


• 5+ years of experience supporting macOS, iOS, and iPadOS devices in a global enterprise environment


• 3+ years of experience managing Apple endpoints using Jamf Pro and Apple Business Manager


• Experience managing Apple endpoint security configurations, compliance workflows, and OS update strategies


• Experience packaging, testing, deploying, and maintaining applications for macOS endpoints


• Experience supporting Jamf Protect workflows or similar endpoint security platforms


• Experience with BeyondTrust or similar remote access platforms, including access administration, licensing, and support workflows


• Working knowledge of Apple hardware standards, peripheral validation, procurement standards, and global hardware lifecycle considerations


• 3+ years Bash, Shell, or Python scripting experience


• Strong understanding of supporting technologies such as networking, wireless authentication, security, VPN, storage, certificates, identity, and endpoint compliance


• Strong attention to detail and ability to prioritize tasks in a fast-paced enterprise environment


• Ability to troubleshoot and resolve complex endpoint, deployment, access, software, and security issues


• Excellent communication and interpersonal skills, with the ability to work effectively with technical teams, business stakeholders, vendors, and end users


• Familiarity with industry best practices for device management, endpoint security, software lifecycle management, and compliance


• Jamf 200 Certification

Desired Capabilities:

• Jamf 300+ Certification


• Apple Certified Support Professional (ACSP) Certification


• Experience with Jamf Protect, endpoint detection workflows, or security operations integrations


• ServiceNow knowledge and API integration experience


• Experience with cloud-based identity and access management solutions such as Azure, Entra ID, PingID, or similar platforms


• Experience managing hardware catalogs, global device standards, procurement bundles, or eCommerce purchasing workflows