MA II: Patient Care & Clinical Support

2200 The Brigham and Women's Hospital, Inc.; Brookline (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Patient Services Assistant to support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The role involves taking vital signs, documenting patient information, scheduling appointments, and managing patient flow at 850 Boylston Street in Boston, MA.

Qualifications include a High School Diploma or Equivalent, 0–1 year MA experience preferred, and BLS/CMA/EMT-B certifications preferred.

Qualifications

• High School Diploma or Equivalent required.
• No experience may substitute for a degree.
• BLS, CMA, EMT-B certifications preferred.
• 0–1 year MA or medical field experience preferred.

Responsibilities

• Take vital signs, measure weight and height.
• Assist with patient placement and prepare equipment.
• Document medical history and test results in records.
• Perform general office duties and handle phone calls.
• Coordinate with departments and advocate for patients.
• Collect blood or specimens and prepare for testing.
• Prepare and stock treatment rooms; maintain cleanliness.
• Sterilize instruments and dispose of contaminated supplies.
• Other duties as assigned; comply with policies.

Skills

Vital signs

Medical terminology

EHR proficiency

Communication

Time management

Education

High School Diploma or Equivalent

BLS Certification Preferred

CMA Certification Preferred

EMT-B Massachusetts Preferred

Tools

EHR Systems

Medical Office Software

Job description

Mass General Brigham is seeking a Patient Services Assistant to support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The role involves taking vital signs, documenting patient information, scheduling appointments, and managing patient flow at 850 Boylston Street in Boston, MA.

Qualifications include a High School Diploma or Equivalent, 0–1 year MA experience preferred, and BLS/CMA/EMT-B certifications preferred.