M83-Child Support - Test Analyst

Focused HR Solutions; Hartford (CT); Hybrid; USD 65,000 - 90,000; Part time

Job summary

Focused HR Solutions is seeking a Quality Management Test Analyst for a Connecticut Child Support Modernization project in Hartford. The role is hybrid, requiring strong UAT execution and collaboration with business users, developers, and vendors to ensure system readiness.

The candidate will develop detailed UAT scenarios, test data, and test cases based on business processes and requirements, performing end-to-end and regression testing while documenting defects and ensuring compliance with

Qualifications

• Hands-on experience supporting UAT for Child Support Modernization implementations.
• Knowledge of Child Support processes, policies, and workflows.
• Ability to execute detailed test cases, identify defects, and validate system functionality.
• Strong attention to detail to identify gaps and inconsistencies.
• Analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities with quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to collaborate with business users, vendors, and project leadership.
• Compliance with state policies, security requirements, and procedures.

Responsibilities

• Execute comprehensive UAT activities across Child Support modules and business functions.
• Develop detailed UAT scenarios, test cases, and test data from business processes and requirements.
• Perform functional, end-to-end, regression, and validation testing to ensure system readiness.
• Document test execution results, identify issues, and create reproducible defect reports.
• Participate in defect triage, validate resolutions, retest, and verify production readiness.
• Validate system functionality against Child Support policies, federal regulations, and operations.
• Identify gaps, inconsistencies, and potential business impacts during testing.
• Support UAT planning, readiness activities, status reporting, and metrics collection.
• Collaborate with stakeholders, developers, vendors, and project teams to resolve issues.

Skills

UAT testing

Test case development

Defect reporting

End-to-end testing

Regression testing

Analytical skills

Communication skills

Issue triage

Tools

Jira

Xray

ALM

Azure DevOps

Job description

Excellent written and verbal communication skills are required. Local Connecticut candidates are preferred. Our direct client has an opening for a Child Support Test Analyst 83.

This is a HYBRID role in Hartford, CT 06106.

U.S. Citizens, Green Card Holders, and H1-B candidates will be considered.

This position is for 12 months with the option of extension and is in Hartford, CT 06106.

We can work W2 or Corp to Corp.

Position Title: Quality Management (QM) Test Analyst - Connecticut Child Support Modernization

Key Responsibilities

• Execute comprehensive User Acceptance Testing (UAT) activities across Child Support modules and business functions.
• Develop detailed UAT scenarios, test cases, and test data based on business processes, functional requirements, and user workflows.
• Perform thorough functional, end-to-end, regression, and validation testing to ensure system quality and business readiness.
• Accurately document test execution results, identify issues, and create clear, reproducible defect reports.
• Participate in defect triage meetings, validate defect resolutions, perform retesting, and verify production readiness.
• Validate system functionality against Child Support policies, business processes, federal regulations, and operational requirements.
• Identify gaps, inconsistencies, missing requirements, and potential business impacts during testing.
• Support UAT planning, readiness activities, daily status reporting, metrics collection, and test cycle completion.
• Collaborate effectively with business stakeholders, developers, vendors, and project teams to resolve issues quickly and efficiently.
• Support statewide implementation activities, production validation, and post-go-live stabilization efforts.
• Ensure all testing artifacts are complete, accurate, and meet Quality Management standards.

Mandatory Requirements

• Prior hands-on experience supporting User Acceptance Testing (UAT) for a Child Support Modernization implementation.
• Strong knowledge of Child Support business processes, policies, case management operations, and associated workflows.
• Demonstrated ability to execute detailed test cases, identify defects, and validate system functionality with a high degree of accuracy.
• Exceptional attention to detail with the ability to identify subtle issues, inconsistencies, and business process gaps.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining a high level of quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with business users, vendors, technical teams, and project leadership.
• Must comply with all State policies, security requirements, and procedures.

Preferred Qualifications

• Experience working directly with Child Support program staff, business SMEs, and Quality Management teams.
• Familiarity with federal OCSE requirements, regulations, and reporting.
• Experience with test management and defect tracking tools such as Jira, Xray, ALM, Azure DevOps, or similar platforms.
• Experience supporting large-scale, multi-vendor government system implementations.
• Experience with test planning, requirements traceability, metrics reporting, and Quality Management best practices.
• Experience with the ProTech Child Support system is a plus but is not required.