IT - Technology Analyst | Messaging and Collaboration Administration | Office 365

Ampcus Inc; Omaha (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Ampcus Inc. is seeking a skilled IT professional to provide L1 deskside support for M365 components in Omaha, NE. The role focuses on Entra ID, Exchange Online, SharePoint Online, OneDrive, and Intune, with handling Outlook and MFA issues and user onboarding.

Ideal candidates have 4–6 years of relevant experience and hold a Bachelor's or Master of Engineering degree. The project is 2 months, with video/virtual interview process and a commitment to equal opportunity employment.

Qualifications

• Minimum 4–6 years of experience in IT support or M365 administration.
• Bachelor's or Master of Engineering degree required.
• Experience with M365 platform components and migration projects.

Responsibilities

• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune).
• Handle Outlook issues, MFA/password issues, mailbox and access issues.
• Support mobile device migration and user onboarding activities.
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues.
• Coordinate with offshore teams for issue resolution and escalation.

Skills

Entra ID

Exchange Online

SharePoint Online

OneDrive

Intune

Outlook troubleshooting

MFA support

Education

Bachelor's or Master of Engineering

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Details

Duration of the project: 2 Months

Minimum years of experience required: 4-6 Years

Interview format: Video/Virtual Interview

Education Qualification required: BE

Must Have Skills

• Entra ID
• Exchange Online
• SharePoint Online
• OneDrive
• Intune
• Outlook troubleshooting
• MFA support

Desired Skills

• T2T migration exposure
• Device migration support

Domain

Agriculture / Agri Commodities Trading

Detailed Job Description

• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation

Minimum years of experience: 4-6 years

Education: Bachelor's or Master of Engineering

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.