M365 Engineer

Highstreet Insurance Partners

Chicago (IL)

Híbrido

USD 105.000 - 120.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Employer Paid Life & AD&D

Employer Paid Short- & Long-term Disab

Paid Holidays

401k with employer match

Health, Vision, and Dental insurance

Descripción de la vacante

Highstreet Insurance Partners is seeking a Lead, Technology Operations - M365 Engineer in Chicago, IL. You will design and implement Microsoft 365 solutions, with responsibilities ranging from SharePoint administration to Power Automate workflows.

This hybrid role emphasizes collaborating with business stakeholders to improve processes and enhance productivity. The ideal candidate has hands-on Microsoft 365 experience, project coordination skills, and proficiency in scripting.

Formación

Hands-on experience administering Microsoft 365 services
Familiarity with SharePoint Online site design
Experience building Power Automate workflows
Working knowledge of scripting, preferably PowerShell
Practical project management experience
Strong troubleshooting and communication skills

Responsabilidades

Design and administrate SharePoint Online sites and content
Support migration and consolidation activities
Partner with business teams for requirements gathering
Create and troubleshoot Power Automate workflows
Develop scripts for Microsoft 365 administration
Monitor Microsoft 365 roadmap changes

Conocimientos

Microsoft 365 administration

SharePoint Online

Power Automate

Scripting

Project management

Troubleshooting

Technical documentation

Educación

Bachelor's degree in Information Technology or related field

Herramientas

PowerShell

Power Apps

Descripción del empleo

Position

Lead, Technology Operations - M365 Engineer

Location

Hybrid - Chicago, IL

Salary

$105,000-$120,000 annually, eligible for annual bonus for meeting performance goals

Company Background

Highstreet Insurance Partners (Highstreet) is one of the fastest-growing insurance agencies in the U.S. Founded with the mindset of putting people first, Highstreet brings technical and industry experience together to serve and protect customers while providing its internal teams with the tools and resources to grow. We love to help people pursue life’s opportunities with tenacity and confidence to create stronger, more resilient communities. We do it for all our futures.

Position Summary

The M365 Engineer is responsible for designing, implementing, supporting, and improving Microsoft 365 collaboration, automation, and productivity solutions across the organization. This role combines hands-on technical delivery with practical project coordination, working closely with business stakeholders, IT teams, and end users to translate requirements into secure, scalable, and user-friendly solutions.

The ideal candidate has strong experience with Microsoft 365 administration, SharePoint Administration, Power Automate workflows, scripting, automation, and practical project coordination, but this role places greater emphasis on delivering broader Microsoft 365 solutions, improving business processes, and supporting modern workplace adoption.

Key Responsibilities

Assist with the design, configuration, and administrate SharePoint Online sites, lists, libraries, pages, permissions, metadata, and document management structures as part of broader Microsoft 365 solution delivery.
Support SharePoint migration and consolidation activities, including inventory review, site and content mapping, permissions analysis, migration validation, cleanup, and post-migration support.
Partner with business teams to gather requirements, assess current processes, and deliver Microsoft 365 solutions that improve collaboration, content management, and workflow efficiency.
Create, maintain, and troubleshoot Power Automate workflows that support approvals, notifications, task routing, data collection, and business process automation.
Develop scripts and automation using tools such as PowerShell to support Microsoft 365 administration, reporting, provisioning, migrations, cleanup, and repeatable operational tasks.
Support Microsoft 365 services including SharePoint Online, Teams, OneDrive, Exchange Online, Entra ID-related integrations, and related collaboration tools.
Assist with planning, coordinating, and executing Microsoft 365 projects, including timelines, task tracking, stakeholder communication, testing, deployment, and post-implementation support.
Maintain appropriate governance for SharePoint sites, permissions, naming standards, lifecycle management, and information architecture.
Troubleshoot Microsoft 365 issues, identify root causes, document resolutions, and collaborate with vendors or internal teams when escalation is required.
Create and maintain technical documentation, user guides, process diagrams, support procedures, and solution design notes.
Monitor Microsoft 365 roadmap changes, feature releases, and best practices to recommend improvements that enhance productivity, security, and user experience.

Required Qualifications

Hands-on experience administering, configuring, or engineering Microsoft 365 services in a business environment.
Familiarity with SharePoint Online site design and creation, including navigation, permissions, lists, libraries, pages, and document management concepts.
Experience building, supporting, and troubleshooting Power Automate workflows and business process automations.
Working knowledge of scripting, preferably PowerShell, with the ability to automate administrative tasks and produce useful reporting.
Practical project management experience, including task coordination, stakeholder communication, status tracking, testing, and implementation support.
Ability to translate business requirements into technical solutions that are secure, maintainable, and easy for end users to adopt.
Strong troubleshooting, analytical, documentation, and communication skills.
Ability to work independently, manage multiple priorities, and collaborate effectively with technical and non-technical teams.

Preferred Qualifications

Experience with Power Apps, Microsoft Graph, JSON formatting, REST APIs, SharePoint Framework, and other Microsoft 365 extensibility tools.
Experience with Microsoft Teams governance, OneDrive administration, Exchange Online administration, or Microsoft Purview features.
Experience supporting migrations, acquisitions, tenant consolidations, or legacy content modernization efforts.
Familiarity with IT service management practices, change management, release management, and production support processes.
Microsoft certifications related to Microsoft 365, Power Platform, Azure, security, or collaboration services.

Core Competencies

Technical problem solving and root-cause analysis
Business process improvement and workflow automation
Microsoft 365 collaboration tools and information management
Project coordination and stakeholder management
Security-minded solution design
Clear documentation and end-user communication
Continuous improvement and ownership mindset

Education and Experience

Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field is preferred; equivalent hands-on experience will also be considered. Candidates should typically have several years of experience supporting Microsoft 365 administration, workflow automation, scripting, collaboration platforms, or related modern workplace technologies.

Success in This Role

Success in this role will be measured by the ability to deliver reliable Microsoft 365 solutions, improve business workflows, reduce manual administrative effort through automation, support effective collaboration platforms, and provide responsive, professional experiences for business users and stakeholders.

Benefits