M365 & Copilot Lead
Apex Systems
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Benefits offered by this job
Job summary
Everforth Apex Systems seeks a senior technical leader to architect and deliver enterprise solutions across Dynamics 365, Power Platform, and Microsoft's AI ecosystem. You will guide engineering teams, set standards, and ensure secure, scalable delivery of AI-powered workflows.
Lead integration efforts, champion code quality, and mentor staff while shaping platform governance and production operations. This role starts as a contract with potential for full-time conversion.
Qualifications
- 15+ years of progressive software engineering and solution delivery.
- Extensive experience with Microsoft Dynamics 365 CRM architecture, development and deployment.
- Proven leadership of large Dynamics 365/Power Platform programs.
- Hands-on with Power Apps, Power Automate, and business processes.
Responsibilities
- Lead technical discovery and design for Dynamics 365, Power Platform, Copilot and Azure-based initiatives.
- Set engineering standards for security, performance and quality.
- Deliver AI-enabled Copilots and AI agents using Copilot Studio and Azure OpenAI.
- Integrate Dynamics 365 with enterprise apps via REST/Web APIs and Azure services.
- Mentor engineers and drive Git-based CL/CD and ALM practices.
Skills
Education
Tools
Job description
Job# 3054699
M365 & Copilot Lead
Dearborn, Michigan (Partial Remote)
This position requires a technical leader for the design, architecture, development, and delivery of enterprise business solutions across Microsoft Dynamics 365, Power Platform, and Microsoft’s AI ecosystem. The role involves translating business needs into secure, scalable, and supportable solutions, including AI-powered applications and workflow automation. The successful candidate will guide engineering teams, set technical standards, and collaborate with various stakeholders to achieve business outcomes.
- Lead technical discovery and solution design for Dynamics 365, Power Platform, Copilot, and Azure-based initiatives.
- Set technical direction and engineering standards for the team, covering design patterns, code quality, security, and performance.
- Lead the development and deployment of custom Copilots and AI agents using Microsoft Copilot Studio, Azure OpenAI, and Azure AI services.
- Design and deliver integrations between Dynamics 365, Power Platform, Azure services, and enterprise applications.
- Guide the configuration and customization of Dynamics 365, including forms, business process flows, and application solutions.
- Provide hands‑on technical leadership for C# plug‑ins, custom workflows, JavaScript/TypeScript extensions, and API integrations.
- Oversee the delivery of model‑driven and canvas Power Apps, Power Automate workflows, and related solutions.
- Ensure solutions adhere to enterprise security, privacy, data governance, and responsible AI practices.
- Lead technical design reviews, code reviews, testing strategy, and production support for critical solutions.
- Guide source control, CI/CD, and application lifecycle management using Git/GitHub and Azure DevOps.
- Mentor developers and technical team members, promoting knowledge sharing and effective coordination.
- Assess platform updates and emerging Microsoft AI capabilities to recommend improvements.
Master's Degree
- 15+ years of progressive experience in software engineering, enterprise application development, and technical solution delivery.
- Extensive hands‑on experience with Microsoft Dynamics 365 CRM, including architecture, development, and deployment.
- Demonstrated experience leading enterprise‑scale Dynamics 365 and Power Platform implementations.
- Experience building solutions with Power Apps (model‑driven and canvas), Power Automate, and business process flows.
- Practical experience with integrations using REST/Web APIs, Azure Functions, or comparable services.
- Experience with Git‑based source control and Azure DevOps for CI/CD and ALM practices.
- Ability to communicate architecture and technical tradeoffs to diverse audiences.
- Hands‑on experience with Microsoft Copilot Studio and integrating conversational AI into Dynamics 365 and Power Platform solutions.
- Solid understanding of LLMs, prompt engineering, RAG, and AI agent design.
- CRM experience
- Connectivity/integration experience
- Microsoft Azure
- Strong development experience with C#, .NET/ASP.NET, JavaScript, and/or TypeScript
- Dynamics 365 plug‑ins, custom workflows, XRM Framework, and OData/Web APIs
- Jira and GitHub
- Hands‑on experience with Microsoft Copilot
- Experience with Azure OpenAI Service, Azure AI Services, and Microsoft AI SDKs.
- Experience applying generative AI to business workflows or customer service.
- Experience with Dynamics 365 Customer Service and Omnichannel.
- Experience with platform governance, environment strategy, and production operations.
The work arrangement is 4 days onsite, from Monday to Thursday. Interviews will be conducted via web conference. This position is initially a contract role, with the potential for future conversion to a full‑time position based on business needs and performance.
- medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
- We offer an ESPP (employee stock purchase program).
- a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
- Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
- In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
- Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
- You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road, Suite 200, Glen Allen, Virginia 23060
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