M365 Communications Engineer: Exchange & Teams

PAYCO The Clearing House Payments Company L.L.C.; Town of Charlotte (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

The Clearing House seeks a highly skilled Microsoft 365 Communications Engineer to join Corporate Platform Engineering. You will manage Exchange Online, on-prem Exchange, Teams governance, and M365 security, ensuring a compliant, highly available environment for the bank's operations.

This role collaborates with Information Security, enables SaaS integrations (Jira, ServiceNow in Teams), supports Entra ID and hybrid identities, and drives adoption of integrated cloud solutions while maintaining

Qualifications

• Deep expertise in Exchange Online and on-prem Exchange administration.
• Experience troubleshooting mail flow, hybrid configurations, and transport services.
• Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations.
• Experience supporting Purview compliance, retention, and information governance solutions.
• Familiarity with Exchange Online Protection (EOP), Defender for Office 365, and email security best practices.
• Working knowledge of Entra ID, SSO, Conditional Access, and hybrid identity solutions.

Responsibilities

• Manage and maintain Exchange Online and on-prem Exchange environments, including mail flow and hybrid configurations.
• Configure and maintain Teams governance, policies, lifecycle management, and integrations with SaaS platforms (e.g., Jira, ServiceNow).
• Support Teams Phone, Auto Attendants, and Call Queues where applicable; improve meeting experiences.
• Partner with Information Security to support Purview retention, compliance, and information governance initiatives across Exchange Online, Teams, and SharePoint Online.

Skills

Exchange Online

On-prem Exchange

Microsoft Teams governance

PowerShell scripting

Entra ID / Azure AD

Hybrid identity

M365 governance

Purview retention

Defender for Office 365

Tools

Jira

ServiceNow

Job description

The Clearing House seeks a highly skilled Microsoft 365 Communications Engineer to join Corporate Platform Engineering. You will manage Exchange Online, on-prem Exchange, Teams governance, and M365 security, ensuring a compliant, highly available environment for the bank's operations.

This role collaborates with Information Security, enables SaaS integrations (Jira, ServiceNow in Teams), supports Entra ID and hybrid identities, and drives adoption of integrated cloud solutions while maintaining