Field Technical Trainer - M&R

012 NiSource Corporate Services Co; Indiana (PA); On-site; USD 82,000 - 145,000; Full time

Job summary

NiSource is seeking a Field Technical Trainer to support modernization of operations and transform training, technology, and processes within an ongoing learning environment. The role focuses on training, mentoring, and developing field employees to ensure safe, compliant, and efficient work performance.

Responsibilities include integrating classroom and hands-on training, delivering practical in-field experiences, and collaborating with Operations leadership to identify training needs and

Qualifications

• 4-6 years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel.
• Knowledge of maintenance and operating procedures and processes used in the training process.
• Understanding of State/Federal gas pipeline regulations.
• Excellent communications, presentation, interpersonal skills.
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Driver license valid and in state at hire.

Responsibilities

• Participate in on-the-job coaching events that build student knowledge and skill with focus on natural gas operations.
• Integrate classroom training with hands-on practice and simulations for max learning.
• Train learning initiatives that provide practical in-field experience for employees.
• Support development of employees toward senior roles by monitoring progression in training processes.
• Assist support services to field operations and related teams.
• Coordinate, deliver, and facilitate training programs as needed.

Skills

Experience in natural gas

Training background

Regulations knowledge

Communications skills

PC skills (PST LMS Onboard WMS MDTs)

Driver's License

Education

Bachelor's Degree

Job description

Job Summary

The Field Technical Trainer position is to support and promote the effort to modernize operations and ensure a continuous focus on the transformation of training, technology and processes within an ongoing learning environment. The Field Technical Trainer role will focus on training, mentoring and developing field employees and providing support and feedback to employees and leadership. The Field Technical Trainer will develop employees through hands on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements. Field Technical Trainers will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired through successful training and development.

Essential Functions

• Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
• Train learning initiatives that provide practical in field experience for employees
• Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.
• Assist support services to field operations, construction, corrosion and support operations
• Assist the coordination, delivery, and facilitation of training programs as needed
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
• Performs duties under close supervision
• Provide learning events through training that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation
• Implement/facilitate learning initiatives that provide practical in field experience for employees
• Identify/react to learning opportunities, while developing employees towards masterly level of job positions
• May be required to document activities that may result in disciplinary measures with trainees
• Responsible for giving work direction to trainees
• Applies applicable collective bargaining unit agreement as it pertains to training
• Provide support services to field operations, construction, corrosion and support operations
• Collaborate with operations management to identify training needs and deliver support to ensure compliance
• Identify needs and participate with Gas Standard reviews within operations
• Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

Required Qualifications

Required Qualifications For Position Field Tech Trainer 2 4-6 years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel Knowledge of maintenance and operating procedures and processes used in the training process Understanding of State/Federal gas pipeline regulations Excellent communications, presentation, interpersonal skills Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) DL NUMBER - Driver License, Valid and in State Upon Hire Field Tech Trainer 3 5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel Extensive experience in delivering effective training/coaching & evaluation programs Previous experience as a facilitator for various size groups Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process Excellent communications, presentation, interpersonal skills Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) Working knowledge of State/Federal gas pipeline regulations DL NUMBER - Driver License, Valid and in State Upon Hire Field Tech Trainer Sr 9+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel Extensive experience in delivering effective training/coaching to multiple levels of the organization Expert understanding of adult learning methods Demonstrated mastery of competencies for the Senior OJT coach level position Excellent facilitation skills for various size groups Subject matter expert for Technical expertise in related discipline Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results Advanced understanding of State/Federal gas pipeline regulations Excellent communications, presentation, interpersonal skills Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) Knowledge of Collective Bargaining Unit Agreement (where applicable) DL NUMBER - Driver License, Valid and in State Upon Hire

Preferred Additional Qualifications for Position

Bachelor's Degree Bachelor’s degree and/or other technical related certifications

Salary Ranges for Job Family

• Field Tech Trainer 2: 82,200.00 - 102,800.00 - 123,200.00 USD Annual
• Field Tech Trainer 3: 96,600.00 - 120,700 -144,900.00 USD Annual
• Field Tech Trainer Sr: 96,600.00 - 120,700 -144,900.00 USD Annual

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

Salary Range*

Salary Range*: $82,200.00 - $144,900.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Dates

Posting Start Date: 2026-10-13 Posting End Date (if applicable): 2026-10-21 Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.