LVN Service Coordinator – STAR+PLUS Care & Education

University Health Careers; Seguin (TX); On-site; USD 48,000 - 60,000; Full time

Job summary

University Health Careers in Texas seeks a Service Coordinator-Licensed Vocational Nurse (SC-LVN) to support STAR+PLUS Members by coordinating medical, behavioral, and social services, assessing needs, and educating the Member, their Representative, and Support Network.

The SC-LVN collaborates across teams to ensure timely access to LTSS, meets physical, behavioral, functional, and psychosocial needs, and adheres to Community First Health Plans policies while maintaining strong relationships

Qualifications

• Minimum three years of clinical nursing experience preferred.
• At least two years of experience in a managed care environment or working with people with disabilities and vulnerable populations with chronic or complex conditions preferred.
• Data entry experience is required.
• Call center experience preferred.
• Experience with RUG/MDS/PASRR preferred.

Responsibilities

• Collaborates with medical, behavioral, and social support staff to evaluate Members’ needs and preferences and provide health education to the Member, Representative, and Support Network.
• Coordinates STAR+PLUS LTSS services for Members, addressing physical, behavioral, functional, and psychosocial needs.
• Ensures compliance with policies and procedures and maintains good working relationships with Members, co-workers, and guests.

Skills

Clinical coordination

Customer service

Data entry

Job description

University Health Careers in Texas seeks a Service Coordinator-Licensed Vocational Nurse (SC-LVN) to support STAR+PLUS Members by coordinating medical, behavioral, and social services, assessing needs, and educating the Member, their Representative, and Support Network.

The SC-LVN collaborates across teams to ensure timely access to LTSS, meets physical, behavioral, functional, and psychosocial needs, and adheres to Community First Health Plans policies while maintaining strong relationships