LVN or Medical Assistant (Allergy)

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

PTO

401(k)

EAP

Life Insurance

Long Term Disability

Tuition Reimbursement

Child Care Assistance

Health and Fitness

Sick Child Care Assistance

Job summary

Austin Regional Clinic in Austin, TX is seeking a Patient Services Coordinator to serve as the first contact in the clinic, handle check-in/check-out, and schedule patient appointments.

You will verify insurance, collect payments, and coordinate with care teams while upholding HIPAA and organizational policies. This on-site role offers comprehensive benefits and growth opportunities within ARC.

Qualifications

• Experience in front-office clinic operations.
• Strong communication and organizational skills.
• Ability to handle payments and scheduling.

Responsibilities

• Book appointments using the computer system.
• Verify patient demographics and balances.
• Greet patients and check them in/out.
• Verify insurance eligibility via online tools.
• Collect payments and balance cash drawer.
• Print receipts and documents as needed.
• Notify staff of emergencies and arrivals.
• Confirm upcoming appointments and reschedule as needed.
• Follow OSHA, HIPAA, and company policies.
• Maintain regular and dependable attendance.
• Work holiday shifts as required.

Skills

Customer service

Phone etiquette

HIPAA awareness

Data entry

Tools

Medifax

Clinic software

Job description

Patient Services Coordinator

Job Category

Office and Clerical

Requisition Number

PATIE009750

Posting Details

Posted: September 25, 2026

• Full-Time
• On-site

Locations

Showing 1 location

Job Details

Description

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas largest professional medical groups with 35+ locations and we are continuing to grow.

We offer the following benefits to eligible team members:

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• PTO
• 401(k)
• EAP
• Life Insurance
• Long Term Disability
• Tuition Reimbursement
• Child Care Assistance
• Health and Fitness
• Sick Child Care Assistance
• Development and more

For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE

Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Essential Functions

• Books appointments utilizing computer system
• When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
• Greets patients and arrives them on computer system.
• Verifies insurance eligibility by using online resources, Medifax, etc.
• Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
• Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
• Prints face sheets, receipts, and other documents as needed.
• Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
• Confirms in advance patient appointments.
• Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
• Verifies Workers Compensation claims, ensures that paperwork is complete, and performs follow-up.
• Assists patients with setting up payment plans.
• Issues receipts for payment.
• Books follow-up appointments.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required b