Luxury Watch Service Advisor & Technician

Tourneau|Bucherer; Naples (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Tourneau|Bucherer is seeking a Service Advisor and Technician in Naples, Florida. This role involves providing exceptional customer service while performing in-store watch maintenance and service intake. You will work closely with clients to ensure their needs are met, meet sales objectives, and maintain a high standard of work.

The ideal candidate will have retail experience, technical aptitude, and excellent communication skills. Join us to enhance the client experience and grow within a luxury brand.

Qualifications

• 1-3+ years of retail experience in the luxury market.
• Detail-oriented with exemplary integrity and professionalism.
• Must have a polished appearance and positive attitude.

Responsibilities

• Support store service functions and client experience.
• Maintain watch inventory and conduct in-store maintenance.
• Meet service and sales objectives effectively.

Skills

Customer service

Technical aptitude

Communication skills

Organizational skills

Bilingual proficiency

Education

Bachelor's degree preferred

Job description

Tourneau|Bucherer is seeking a Service Advisor and Technician in Naples, Florida. This role involves providing exceptional customer service while performing in-store watch maintenance and service intake. You will work closely with clients to ensure their needs are met, meet sales objectives, and maintain a high standard of work.

The ideal candidate will have retail experience, technical aptitude, and excellent communication skills. Join us to enhance the client experience and grow within a luxury brand.