Luxury Watch Boutique Manager: Client Experience Lead

Tourneau|Bucherer; Costa Mesa (CA); On-site; USD 95,000 - 110,000; Full time

Job summary

Tourneau|Bucherer seeks a Tudor Boutique Manager to lead a Breitling boutique in Costa Mesa, CA. Drive profitability, train luxury sales professionals, and uphold brand standards while delivering an outstanding client experience.

The role requires 5–7 years in luxury retail with 2+ years in management, strong leadership and communication, and a willingness to be hands-on with the team. Flex schedule and premium client service are essential.

Qualifications

• 5-7 years of luxury retail experience with at least 2 years in management.
• Strong communication, leadership and management skills.
• Bi-lingual ability is a plus to serve an international clientele.

Responsibilities

• Motivate and coach Sales Professionals to meet/exceed targets.
• Manage store operations and personnel, ensuring smooth daily business.
• Maintain brand standards and exceptional client experience in Breitling boutique.
• Develop long-term client relationships and follow-up with clients.

Skills

Luxury retail

Management

Communication

Leadership

Sales oriented

Bi-lingual

Education

Bachelor's degree or equivalent

Job description

Tourneau|Bucherer seeks a Tudor Boutique Manager to lead a Breitling boutique in Costa Mesa, CA. Drive profitability, train luxury sales professionals, and uphold brand standards while delivering an outstanding client experience.

The role requires 5–7 years in luxury retail with 2+ years in management, strong leadership and communication, and a willingness to be hands-on with the team. Flex schedule and premium client service are essential.