Luxury Wardrobe Concierge & Bespoke Stylist

Brooks Brothers; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Job summary

Catalyst Brands in Dallas is seeking a luxury retail professional to deliver a high-touch, bespoke and ready-to-wear experience. You will guide clients on wardrobe, manage fittings, and uphold the boutique aesthetic.

The role emphasizes relationship-building, client book growth, and achieving sales targets through expert knowledge of fabrics, tailoring, and seasonal collections, collaborating with tailors and production teams.

Qualifications

• 2+ years of experience in luxury fashion, suiting, or high-end retail.
• Strong understanding of men's and/or women's tailoring, fit, and fabrics.
• Proven ability to build and maintain long-term client relationships (clienteling experience required).
• Exceptional communication and presentation skills, with a natural ability to connect with discerning clientele.
• High attention to detail and a passion for delivering outstanding service.
• Professional, polished appearance and demeanor.

Responsibilities

• Provide a personalized, high-touch experience to every client, understanding their lifestyle, fit preferences, and wardrobe needs.
• Develop and maintain an active client book through relationship building, outreach, and consistent follow-up.
• Offer expert advice on luxury suiting, tailoring, and style coordination to help clients build timeless wardrobes.
• Conduct wardrobe consultations and styling sessions both in-store and by appointment.
• Grow the Made-to-Measure business by cultivating and driving sales of custom clothing through expert client consultation: fabric consultation, measurement taking, fit evaluation, and trim and styling guidance.
• Confidently assist clients in taking measurements and adjusting fit and styling.
• Achieve and exceed individual and store sales goals through exceptional service and product knowledge.
• Manage the full clienteling process - from initial introduction to post-sale follow-up and long-term relationship cultivation.
• Maintain visual and operational excellence within the boutique, reflecting the brand’s standards.
• Stay informed on seasonal collections, fabric selections, and industry trends to confidently educate clients.
• Collaborate with tailors and production teams to ensure a perfect fit and seamless client experience.
• Represent the brand with professionalism, discretion, and authenticity at all times.

Skills

Clienteling

Relationship building

Luxury fashion

Tailoring knowledge

CRM software

POS systems

Communication

Presentation

Tools

CRM software

POS systems

Job description

Catalyst Brands in Dallas is seeking a luxury retail professional to deliver a high-touch, bespoke and ready-to-wear experience. You will guide clients on wardrobe, manage fittings, and uphold the boutique aesthetic.

The role emphasizes relationship-building, client book growth, and achieving sales targets through expert knowledge of fabrics, tailoring, and seasonal collections, collaborating with tailors and production teams.