Luxury Wardrobe Advisor & Bespoke Stylist

Brooks Brothers; Raleigh (NC); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Paid vacation and holidays

Eight paid holidays

Job summary

Catalyst Brands in Raleigh seeks a luxury fashion consultant to deliver a personalized, high-touch client experience across bespoke and ready-to-wear. You will guide clients in tailoring, build lasting relationships, and drive Made-to-Measure sales while maintaining brand standards and a polished appearance.

This role requires a refined eye for fit and fabrics, strong communication, and a dedication to confidentiality and discretion.

Qualifications

• 2+ years of experience in luxury fashion, suiting, or high-end retail.
• Strong understanding of men's and/or women's tailoring, fit, and fabrics.
• Proven ability to build and maintain long-term client relationships (clienteling experience required).
• Exceptional communication and presentation skills, with a natural ability to connect with discerning clientele.
• High attention to detail and a passion for delivering outstanding service.
• Professional, polished appearance and demeanor.
• Proficiency in CRM and POS systems; ability to manage and grow a personal client book.
• Flexibility to work retail hours, including evenings and weekends.

Responsibilities

• Provide a personalized, high-touch experience to every client, understanding their lifestyle, fit preferences, and wardrobe needs.
• Develop and maintain an active client book through relationship building, outreach, and consistent follow-up.
• Offer expert advice on luxury suiting, tailoring, and style coordination to help clients build timeless wardrobes.
• Conduct wardrobe consultations and styling sessions both in-store and by appointment.
• Grow the Made-to-Measure business by cultivating and driving sales of custom clothing through expert client consultation: deliver an elevated experience that encompasses fabric consultation, measurement taking, fit evaluation, and trim and styling guidance; leverage deep product knowledge and refined client engagement skills to build lasting relationships and achieve custom clothing sales targets.
• Confidently assist clients in close proximity to take measurements and adjust fit and styling.
• Achieve and exceed individual and store sales goals through exceptional service and product knowledge.
• Manage the full clienteling process - from initial introduction to post-sale follow-up and long-term relationship cultivation.
• Maintain visual and operational excellence within the boutique, ensuring the environment reflects the brand's standards.
• Stay informed on seasonal collections, fabric selections, and industry trends to confidently educate clients.
• Collaborate with tailors and production teams to ensure a perfect fit and seamless client experience.
• Represent the brand with professionalism, discretion, and authenticity at all times.

Skills

Clienteling

Relationship building

Sales in luxury fashion

Job description

Catalyst Brands in Raleigh seeks a luxury fashion consultant to deliver a personalized, high-touch client experience across bespoke and ready-to-wear. You will guide clients in tailoring, build lasting relationships, and drive Made-to-Measure sales while maintaining brand standards and a polished appearance.

This role requires a refined eye for fit and fabrics, strong communication, and a dedication to confidentiality and discretion.