Luxury Valet: Guest Concierge & Parking Pro

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Early wage access

Paid time off

On-site parking discount

401(k) match

Employee assistance

Career growth opportunities

Free meal per shift

Room discounts

Dining discounts

Health benefits

Job summary

The Pfister Hotel in Milwaukee, part of Marcus Hotels & Resorts, is seeking a part-time, hourly Bellperson to deliver gracious service and assist guests with bags, directions, and transportation. The role emphasizes safety, attention to guest needs, and teamwork with Bell and Front Office teams.

Ideal candidates will have a safe driving record, at least two years of driving experience, and English communication skills.

Qualifications

• Must have a safe driving record and pass a Motor Vehicle Report.
• At least two years of driving experience.
• Ability to drive both automatic and manual transmission vehicles safely.
• Hospitality or customer service experience is preferred.
• Excellent communication skills in English.
• Able to grasp, lift, carry, and move up to 55 lbs. continuously.
• Able to stand, walk, bend, stoop, run, and climb stairs for long periods in various weather.

Responsibilities

• Warmly greet guests and assist with directions, luggage, and inquiries.
• Assist guests entering and exiting vehicles safely.
• Park and retrieve guest vehicles with care.
• Transport luggage using bell carts and help with tagging and storage.
• Arrange taxis or rideshares for guests as needed.
• Remain stationed at the hotel entrance to ensure attentive service.
• Provide information about hotel services and local attractions.
• Support Bell and Front Office teams to maintain smooth lobby flow.
• Perform other duties as assigned by leadership.

Skills

Safe driving

Driving experience

Vehicle operation

Customer service

English communication

Physical stamina

Job description

The Pfister Hotel in Milwaukee, part of Marcus Hotels & Resorts, is seeking a part-time, hourly Bellperson to deliver gracious service and assist guests with bags, directions, and transportation. The role emphasizes safety, attention to guest needs, and teamwork with Bell and Front Office teams.

Ideal candidates will have a safe driving record, at least two years of driving experience, and English communication skills.