Luxury Valet Attendant – Guest Service & Parking

Parking Management Company; Charlotte (NC); On-site; USD 17,908 - 27,552; Full time

Benefits offered by this job

Health Benefits

401K

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Job summary

Parking Management Company is seeking a Hospitality Valet Attendant for luxury hotels, resorts, and events. You will greet guests, park and retrieve vehicles, and deliver exceptional service, contributing to a positive guest experience and brand standards.

The role offers competitive hourly wages with tips and opportunities for growth. Schedule includes full-time or part-time shifts in a fast-paced hospitality environment.

Qualifications

• High school diploma or GED; Customer service experience preferred; customer service attitude and willingness to help are mandatory.

Responsibilities

• Vehicle inspections: document parking locations on claim tickets.
• Safety: park and retrieve guest vehicles safely while following security procedures.
• Compliance: clock in/out, report tips accurately and follow attendance policies.
• Housekeeping: keep valet areas clean and presentable.
• Customer service and teamwork: maintain high-quality service and support colleagues.
• Attendance and professionalism: arrive on time in uniform and groomed.
• Additional responsibilities: attend staff meetings and complete trainings.

Skills

Customer service

Communication

Professionalism

Education

High school diploma or GED

Job description

Valet Attendant

Valet Attendant

Average Earnings: $13.00–$20.00+ per hour, including base pay and tips

Starting Base Pay: $7.00 per hour

Schedule: Full-time and part-time opportunities

Tips vary based on hours worked, location, guest volume, service performance, and customer interactions. Total earnings are not guaranteed.

Join the PMC Team

Parking Management Company (PMC) is hiring friendly, dependable Valet Attendants to provide exceptional service at luxury hotels, resorts, restaurants, healthcare facilities, and event venues.

As a Valet Attendant, you will be the first person guests meet when they arrive and the last person they see when they leave. You will safely park and retrieve vehicles while creating a welcoming, professional guest experience.

This position is ideal for someone who enjoys staying active, working with people, earning tips, and being part of a fast-paced hospitality team.

What You’ll Do

• Greet guests with a friendly and professional attitude.
• Safely park and retrieve guest vehicles.
• Inspect vehicles and accurately document existing damage.
• Assist guests with vehicle drop-off, pickup, and directions.
• Maintain proper control and organization of vehicle keys.
• Help manage traffic flow in the valet area.
• Keep the valet stand and surrounding areas clean and organized.
• Follow all safety, attendance, uniform, and timekeeping procedures.
• Accurately report tips according to company policy.
• Support team members during busy periods.
• Complete required training and attend scheduled staff meetings.
  
  

What We’re Looking For

• Valid driver’s license.
• Acceptable motor vehicle record, with no more than three moving violations within the past three years.
• Ability to safely operate automatic and manual-transmission vehicles, if required by the location.
• Reliable transportation to and from work.
• Ability to pass applicable background and motor vehicle record checks.
• Friendly, helpful, and professional attitude.
• Strong communication and customer-service skills.
• Dependable attendance and punctuality.
• Ability to work nights, weekends, and holidays as scheduled.
• Previous hospitality, valet, or customer-service experience is preferred but not required.
  
  

Physical Requirements

This is an active position that may require you to:

• Stand, walk, run, and move for extended periods.
• Enter and exit vehicles frequently.
• Lift or carry up to 50 pounds.
• Work outdoors in heat, cold, rain, and other weather conditions.
• Work around moving vehicles and in potentially noisy environments.
• Maintain PMC’s uniform, appearance, and grooming standards.
  
  

Reasonable accommodations may be provided to qualified individuals with disabilities.

Benefits And Perks

Benefits may vary based on employment status, location, and eligibility.

• Medical, dental, and vision insurance
• 401(k)
• Life and critical illness insurance
• Paid time off
• Paid training
• Bonus opportunities
• Internal leadership development program
• Tuition assistance through Bellevue University—up to $5,250 per year
• Nationwide employee discounts through Perks at Work
• Career growth opportunities
• Military-friendly employer
  
  

About Parking Management Company

Parking Management Company is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet parking, self-parking management, shuttle services, event parking, and porter and bell services across the United States.

Our team serves hotels, resorts, healthcare facilities, restaurants, and event venues with a commitment to safety, professionalism, and exceptional guest service.

Learn more at ParkingMgt.com.

Additional Employment Information

This position is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime pay in accordance with applicable law. All hourly rates will meet or exceed the minimum wage requirements for the applicable work location.

Employment with PMC is at will, meaning either the employee or PMC may end the employment relationship at any time, with or without cause or notice, subject to applicable law. A 120-day introductory period applies.

Employees may be required to use a personal mobile phone for work-related communication and approved applications. Reimbursement will be handled according to company policy and applicable law.

PMC complies with applicable federal, state, and local requirements concerning wages, overtime, leave, workers’ compensation, pay transparency, and pay equity.

Equal Employment Opportunity

Parking Management Company is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.