Luxury Travel Consultant - Customer Experience (Remote)

Effortless Travel Solutions; Bridgeport (CT); Remote; USD 42,000 - 54,000; Full time

Job summary

Effortless Travel Solution is seeking a Travel Experience Specialist with a focus on luxury and leisure to support clients in planning and managing exceptional trips. This fully remote role emphasizes high-quality service, personalized assistance, and seamless coordination before, during, and after travel.

You will work closely with clients to understand preferences, provide accurate itineraries, communicate travel requirements, and ensure bookings reflect attention to detail.

Qualifications

• Experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate travel requirements, documentation, and agency guidelines to clients.
• Monitor bookings for accuracy and follow up to ensure client satisfaction.
• Resolve client questions or concerns with a solutions-focused approach.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience

Remote work independence

High organization

Digital tools & booking platforms

Job description

About the job Luxury Travel Consultant - Customer Experience (Remote)

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence-while working from the comfort of your home.

What You'll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We're Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.