Luxury Travel Concierge - Remote High-Touch Experiences

Medium; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Structured onboarding

Remote-friendly

Supplier partnerships access

Job summary

Medium is seeking a polished Luxury Travel Advisor to support clients in planning elevated travel experiences, coordinating premium accommodations and cruises, and ensuring a seamless journey from inquiry to return.

This role emphasizes attention to detail, professionalism, and high-touch service. Structured onboarding and ongoing development are offered, with a flexible remote work environment. Salary: $45,000 - $60,000 per year.

Qualifications

• Strong written and verbal communication skills.
• Professional demeanor with a client-first mindset.
• Excellent organizational skills and attention to detail.
• Experience navigating digital booking platforms and online systems.
• Hospitality or luxury client services experience preferred but not required.

Responsibilities

• Consult with clients to understand travel preferences and expectations.
• Research and coordinate luxury resorts, premium cruise lines, and curated vacation packages.
• Manage the reservation and confirmation process accurately and efficiently.
• Provide clear communication on itinerary details, travel requirements, and updates.
• Maintain detailed client records and documentation.
• Deliver proactive follow-up and service before, during, and after travel.

Skills

Communication skills

Professional demeanor

Organizational skills

Booking platforms

Hospitality experience

Tools

Booking systems

Job description

Medium is seeking a polished Luxury Travel Advisor to support clients in planning elevated travel experiences, coordinating premium accommodations and cruises, and ensuring a seamless journey from inquiry to return.

This role emphasizes attention to detail, professionalism, and high-touch service. Structured onboarding and ongoing development are offered, with a flexible remote work environment. Salary: $45,000 - $60,000 per year.