Remote Luxury Travel Concierge

Professional Travel Group; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible work environment

Remote work

Job summary

Professional Travel Group is seeking a detail-oriented Luxury Travel Specialist to support high-end travel planning and client coordination in a remote environment. In this role you will manage elegant itineraries, coordinate accommodations and services, and maintain precise client profiles with a focus on exceptional service.

You will communicate with clients via email, phone, and online channels, leveraging digital tools to deliver seamless experiences while collaborating with internal teams

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital platforms.
• Ability to manage multiple client requests in a remote environment.
• Customer service, hospitality, or coordination experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with planning and coordinating upscale travel experiences and reservations
• Support client requests related to accommodations, itineraries, and scheduling
• Maintain accurate client profiles and travel details in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review travel confirmations and service details for accuracy and completeness
• Provide ongoing support to ensure a smooth and high-quality client experience
• Follow established processes and service standards
• Collaborate with internal teams to meet client expectations

Skills

Strong communication

Attention to detail

Remote work capable

Time management

Customer service experience

Job description

Professional Travel Group is seeking a detail-oriented Luxury Travel Specialist to support high-end travel planning and client coordination in a remote environment. In this role you will manage elegant itineraries, coordinate accommodations and services, and maintain precise client profiles with a focus on exceptional service.

You will communicate with clients via email, phone, and online channels, leveraging digital tools to deliver seamless experiences while collaborating with internal teams