Remote Luxury Travel Concierge

Medium; Denver (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Structured onboarding and advanced旅行训练

Access to established booking systems

Flexible remote work environment

Collaborative team culture

Job summary

Medium is seeking a polished Luxury Travel Advisor to support clients in planning elevated travel experiences and coordinating premium accommodations and cruises. The role emphasizes exceptional service from inquiry to return, with a focus on attention to detail and a client-first approach.

You will work with an established supplier network, deliver accurate reservations, and communicate itinerary specifics while maintaining detailed client records. Remote-friendly environment.

Qualifications

• Strong written and verbal communication skills.
• Professional demeanor with a client-first mindset.
• Exceptional organizational skills and attention to detail.
• Comfortable navigating digital booking platforms and online systems.
• Experience in hospitality, client services, or luxury environments is preferred but not required.

Responsibilities

• Consult with clients to understand travel preferences and expectations.
• Research and coordinate luxury resorts, premium cruise lines, and curated vacation packages.
• Manage the reservation and confirmation process with accuracy and efficiency.
• Provide clear communication regarding itinerary details, travel requirements, and updates.
• Maintain detailed client records and documentation.
• Deliver proactive follow-up and service support before, during, and after travel.

Skills

Communication

Customer service

Organization

Digital bookings

Hospitality experience

Tools

Booking systems

CRM software

Online travel platforms

Job description

Medium is seeking a polished Luxury Travel Advisor to support clients in planning elevated travel experiences and coordinating premium accommodations and cruises. The role emphasizes exceptional service from inquiry to return, with a focus on attention to detail and a client-first approach.

You will work with an established supplier network, deliver accurate reservations, and communicate itinerary specifics while maintaining detailed client records. Remote-friendly environment.