Remote Luxury Travel Concierge

Medium; California (MD); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Remote work

Travel training

Supplier partnerships

Flexible schedule

Job summary

Medium is seeking a polished Luxury Travel Consultant to support high-end travel planning and deliver exceptional client experiences. This fully remote role focuses on curated vacations, premium accommodations, and personalized itinerary coordination, with onboarding and ongoing training provided.

The ideal candidate will be detail-oriented, professional, and capable of maintaining high service standards; prior luxury service experience is helpful but not required.

Qualifications

• Excellent written and verbal communication.
• Professional demeanor with a client-first mindset.
• Strong organizational skills and attention to detail.
• Comfortable navigating digital booking platforms and online systems.
• Experience in customer service, hospitality, or luxury service environments preferred but not required.

Responsibilities

• Consult with clients to understand travel preferences and experience expectations.
• Research and coordinate luxury resorts, premium cruise lines, and customized vacation packages.
• Manage the reservation and confirmation process with precision.
• Communicate professionally regarding itinerary details, travel requirements, and updates.
• Maintain accurate client records and documentation.
• Provide proactive follow-up and service support before and after travel.

Skills

Strong communication

Client-first mindset

Organizational skills

Digital booking platforms

Customer service experience

Tools

Booking platforms

Job description

Medium is seeking a polished Luxury Travel Consultant to support high-end travel planning and deliver exceptional client experiences. This fully remote role focuses on curated vacations, premium accommodations, and personalized itinerary coordination, with onboarding and ongoing training provided.

The ideal candidate will be detail-oriented, professional, and capable of maintaining high service standards; prior luxury service experience is helpful but not required.