Luxury Third-Party Sales Support Specialist

Gilder Search Group; Dallas (TX); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Gilder Search Group in Dallas, TX, is seeking a Sales Support, Third Party to join our Domestic and International team supporting the Client Experience Specialist network and showrooms. You will be the primary internal and external contact, helping maximize revenue and ensure accurate pricing, orders, and communications.

This role requires a bachelor’s degree or 2+ years in luxury services, strong problem-solving, and excellent communication.

Qualifications

• Bachelor’s degree or 2+ years in a luxury services environment

Responsibilities

• Provide superior service in interactions with internal partners; answering inquiries, processing quotes and orders as well as effectively resolving client concerns in a professional timely manner.
• Supporting the sales team with their third party territory needs.
• Demonstrate and continuously expand your comprehensive knowledge of products and processes.
• Assist in resolving client issues alongside the client assurance team and third party manufacturers to ensure complete satisfaction and maintain positive relationships.
• Daily collaboration with our third party manufacturers to ensure all inquiries are resolved.
• Participate in developmental team meetings and activities to contribute to the success of the team.
• Send Weekly Status reports for all open orders.
• Serve as the primary contact between the Client Experience Specialist and Showrooms as well as internal operations teams on all matters for our Third Party Manufacturers.
• Work with internal team members regarding customer service, order processing, product transitions, financials, and logistics & warehousing.

Skills

Luxury services experience

Communication

Analytical thinking

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree

Tools

Salesforce

Navison

Microsoft Office

Google Apps

Outlook

Job description

Gilder Search Group in Dallas, TX, is seeking a Sales Support, Third Party to join our Domestic and International team supporting the Client Experience Specialist network and showrooms. You will be the primary internal and external contact, helping maximize revenue and ensure accurate pricing, orders, and communications.

This role requires a bachelor’s degree or 2+ years in luxury services, strong problem-solving, and excellent communication.