Luxury Style Advisor - Elevate the Guest Experience

Equinox Fitness Club; Palo Alto (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Equinox Fitness Club in Palo Alto is seeking energetic Style Advisors to deliver a premier customer experience in The Shop and Equinox spaces. You will work under the Shop MOD, support sales, service, and operational tasks, and uphold brand and policy standards.

Candidates should have retail or customer service background, strong time management, communication, and teamwork. This position offers growth in a luxury wellness environment and opportunities to contribute to merchandising and service

Qualifications

• The ability to take direction.
• Experience in a customer service business; preferably in retail.
• Hardworking and diligent, possessing both honesty and personal integrity.
• Excellent time management, organizational, problem solving and communication skills.
• Ability to utilize new techniques and ideas.

Responsibilities

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal).
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox.
• Maintain knowledge of all club and Shop services, programs and products.
• Understands and upholds all loss prevention and inventory management policies on a consistent basis.
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks.
• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code.
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms.
• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients.
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit.
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives.
• Communicates clearly and effectively at all levels with both tact and diplomacy.

Skills

Customer service

Retail experience

Time management

Organizational skills

Communication skills

Problem solving

Job description

Equinox Fitness Club in Palo Alto is seeking energetic Style Advisors to deliver a premier customer experience in The Shop and Equinox spaces. You will work under the Shop MOD, support sales, service, and operational tasks, and uphold brand and policy standards.

Candidates should have retail or customer service background, strong time management, communication, and teamwork. This position offers growth in a luxury wellness environment and opportunities to contribute to merchandising and service