Luxury Style Advisor: Elevate Client Experiences

LVMH Group; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Employee discount

Career development

Job summary

Givenchy in New York's SoHo is seeking a Style Advisor to deliver personalized shopping experiences and uphold the brand's audacious heritage. You will drive sales, develop client relationships, and embody the Givenchy selling ceremony across channels to create memorable moments.

Join a luxury house within the LVMH Group and contribute to guest loyalty, CSR initiatives, and data-driven relationships while staying ahead of trends and product knowledge.

Qualifications

• 1+ years sales, retail, hospitality or cross-industry experience.
• Proven history of driving sales and results.
• Excellent communicator: written, speaking and listening.
• Anticipate client desires and concerns.
• Service oriented: actively looking for ways to support clients and co-workers.
• College level education preferred.

Responsibilities

• Consistently achieve and exceed monthly/annual sales targets
• Maintains personal accountability for individual performance objectives
• Applies an omni-channel approach to recommend merchandise across all channels
• Consistently stays up to date with current market trends and competitors
• Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
• Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
• Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
• Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
• Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
• Capture customer data through “discovery” of each guest
• Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
• Drive business by being a styling visionary of seasonal product and key business essentials
• Take proactive actions on the NPS performance and client feedback
• Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
• Perform other duties as assigned: operations, visual merchandising, after care, inventory control
• Adheres to all company policy and procedures

Skills

Sales

Retail experience

Communication skills

Customer service

Relationship building

Education

College level education preferred

Job description

Givenchy in New York's SoHo is seeking a Style Advisor to deliver personalized shopping experiences and uphold the brand's audacious heritage. You will drive sales, develop client relationships, and embody the Givenchy selling ceremony across channels to create memorable moments.

Join a luxury house within the LVMH Group and contribute to guest loyalty, CSR initiatives, and data-driven relationships while staying ahead of trends and product knowledge.