Luxury Style Advisor: Elevate Client Experience & Sales

GIVENCHY; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Employee discount/perks

Bonus structure

401k with employer contribution

Paid time off

Job summary

Givenchy in New York's SoHo invites you to join as a Style Advisor to deliver personalized shopping experiences and build lasting client relationships while consistently meeting sales targets. You will embody the Givenchy brand in every interaction and stay ahead on trends and product knowledge across all categories.

You will engage guests with a styling mindset, nurture lifetime loyalty, and leverage omni-channel approaches to create memorable experiences that reflect the house's prestige and

Qualifications

• 1+ years sales, retail, hospitality or cross-industry experience.
• Proven history of driving sales and results.
• Engaging client interactions.
• Excellent written and spoken communication.
• Anticipate client desires and concerns.
• Excellent time management.
• Service oriented: supporting clients and co-workers.
• College level education preferred.

Responsibilities

• Consistently achieve and exceed monthly/annual sales targets
• Maintains personal accountability for individual performance objectives
• Applies an omni-channel approach to recommend merchandise across all channels
• Consistently stays up to date with current market trends and competitors
• Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
• Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
• Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
• Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
• Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
• Capture customer data through “discovery” of each guest
• Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
• Drive business by being a styling visionary of seasonal product and key business essentials
• Take proactive actions on the NPS performance and client feedback
• Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
• Perform other duties as assigned: operations, visual merchandising, after care, inventory control
• Adheres to all company policy and procedures

Skills

Sales experience

Customer service

Communication

Time management

Hospitality mindset

Education

College degree preferred

Job description

Givenchy in New York's SoHo invites you to join as a Style Advisor to deliver personalized shopping experiences and build lasting client relationships while consistently meeting sales targets. You will embody the Givenchy brand in every interaction and stay ahead on trends and product knowledge across all categories.

You will engage guests with a styling mindset, nurture lifetime loyalty, and leverage omni-channel approaches to create memorable experiences that reflect the house's prestige and