Luxury Store Manager: Lead Sales, Team & Experience

JIL SANDER; Los Angeles (CA); On-site; USD 130,000 - 140,000; Full time

Job summary

Jil Sander in Los Angeles is seeking a Store Manager to own the store's performance, drive sales, and uphold brand standards. You will lead a high-performing team, develop client relationships, and ensure exceptional customer experiences in a luxury retail environment.

The role requires a proven track record in retail management, strong leadership, and the ability to balance commercial discipline with brand integrity.

Qualifications

• 5+ years of experience in retail management or related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Experience in retail, luxury retail or service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.

Responsibilities

• Maintain the store strategy and annual action plan to achieve sales and financial targets.
• Lead recruitment, development, and performance management for the store team.
• Develop and nurture client Relationships and CRM to drive repeat business.
• Oversee store operations, stock flow, inventory, and floor readiness.
• Manage payroll and scheduling to optimize coverage and productivity.
• Ensure merchandising standards and visual presentation align with brand guidelines.

Skills

Store leadership

Sales targets

Customer service

Communication

Project management

Leadership

Tools

Microsoft Office Suite

Job description

Jil Sander in Los Angeles is seeking a Store Manager to own the store's performance, drive sales, and uphold brand standards. You will lead a high-performing team, develop client relationships, and ensure exceptional customer experiences in a luxury retail environment.

The role requires a proven track record in retail management, strong leadership, and the ability to balance commercial discipline with brand integrity.