Luxury Store Manager: Drive Sales, Team, Experience

Brobston Group; Los Angeles (CA); On-site; USD 130,000 - 140,000; Full time

Job summary

Jil Sander is seeking a Store Manager in Los Angeles to lead all aspects of store performance, drive sales, and deliver the brand's luxury experience. You will own recruitment, development, and operations, ensuring excellent client service and adherence to company guidelines.

Responsibility includes developing business strategy, managing budgets, leading a high-performing team, and building lasting client relationships to grow local market presence while upholding brand standards and regulatory

Qualifications

• 5+ years of experience in retail management or a related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Experience in luxury retail or service-oriented organizations preferred.
• Strong project management and leadership abilities.

Responsibilities

• Maintain command of store strategy and translate into actions delivering sales and financial targets.
• Build store strategy and annual action plan.
• Track KPIs and review profit and loss monthly; develop action plans.
• Lead recruitment, development, and performance management for the store team.
• Oversee store operations, inventory control, POS accuracy, and compliance.
• Manage payroll and scheduling to maximize productivity.
• Develop clienteling and CRM to grow the customer base.

Skills

Retail management

Customer service

Communication skills

Leadership

Budgeting

MS Office

Luxury retail

Tools

MS Office

Job description

Jil Sander is seeking a Store Manager in Los Angeles to lead all aspects of store performance, drive sales, and deliver the brand's luxury experience. You will own recruitment, development, and operations, ensuring excellent client service and adherence to company guidelines.

Responsibility includes developing business strategy, managing budgets, leading a high-performing team, and building lasting client relationships to grow local market presence while upholding brand standards and regulatory