Luxury Store Leader & Team Coach

Tory Burch; Troy (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Tory Burch in Troy, MI is seeking a capable store leader to partner with the GM/AGM. You will guide staff, develop selling and service skills, and manage day‑to‑day operations with an authentic approach to delivering an exceptional customer experience.

In this role you’ll monitor team sales targets, nurture clientele relationships, set clear goals, and build a world‑class talent team that drives outstanding results. A strong leader with a track record of success thrives here.

Qualifications

• Undergraduate degree (business or fashion related discipline a plus).
• 2-4 years of management experience in a luxury or service driven environment.
• Prior experience as a manager a plus.
• Proven track record of success.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required.
• Ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Responsibilities

• Monitor team sales targets and metrics.
• Oversee development of clientele relationships.
• Set clear goals and expectations and hold your team to high standards of excellence.
• Build a world-class talent team who strives to create an exceptional retail experience.

Skills

Leadership

Staff development

Team management

Education

Undergraduate degree

Job description

Tory Burch in Troy, MI is seeking a capable store leader to partner with the GM/AGM. You will guide staff, develop selling and service skills, and manage day‑to‑day operations with an authentic approach to delivering an exceptional customer experience.

In this role you’ll monitor team sales targets, nurture clientele relationships, set clear goals, and build a world‑class talent team that drives outstanding results. A strong leader with a track record of success thrives here.