Luxury Retail Assistant Store Manager - Lead Team

Tory Burch; Palo Alto (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Employee discount

Volunteer days

Job summary

Tory Burch is seeking a dynamic leader for our retail team in the United States. You will partner with the GM/AGM to elevate staff selling and service skills while ensuring a highly productive environment that delivers an extraordinary customer experience.

You will also help guide day-to-day operations with an authentic approach. The role emphasizes developing talent, maintaining high standards, and driving the team toward exceptional retail excellence with a focus on guest satisfaction and

Qualifications

• 2–4 years of management experience in a luxury or service-driven environment.
• Undergraduate degree in business or fashion-related discipline is a plus.
• Open availability for a flexible work schedule including overnights, evenings, holidays and weekend shifts.

Responsibilities

• Develop and maintain staff selling and service skills (as well as your own).
• Oversee day-to-day operations to run a successful business with an authentic approach.
• Partner with leadership to create a productive environment with an extraordinary customer experience.
• Monitor team performance and ensure high standards of excellence.

Skills

People management

Leadership

Customer service

Flexibility

Education

Undergraduate degree

Job description

Tory Burch is seeking a dynamic leader for our retail team in the United States. You will partner with the GM/AGM to elevate staff selling and service skills while ensuring a highly productive environment that delivers an extraordinary customer experience.

You will also help guide day-to-day operations with an authentic approach. The role emphasizes developing talent, maintaining high standards, and driving the team toward exceptional retail excellence with a focus on guest satisfaction and