Luxury Store Lead - Client Experience & Sales Growth

Acne Studios; Costa Mesa (CA); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Acne Studios in Costa Mesa is seeking an Assistant Store Manager to work with the Store Manager to lead the team and deliver the luxury client experience with a focus on service excellence. You will help coach staff, model best practices, and drive customer engagement in a fast-paced, fashion-forward environment.

You will oversee day-to-day store operations, analyze sales performance, manage stock, assist with KPI-driven strategies, and contribute to recruiting and training to maximise team

Competenze

• Experience in luxury fashion retail, preferably in a progressive leadership role.
• Ability to analyze retail KPIs and build strategy plans.
• Fluent in English; additional languages welcome depending on market.
• Customer-centric mindset with ability to guide and motivate a team.
• Strong communication and attention to detail.

Mansioni

• Overseeing day-to-day operations of the store, ensuring a luxurious and cutting-edge atmosphere
• Monitoring and analysing sales performance, identifying areas for improvement to drive store performance
• Managing inventory levels, conducting stock checks
• Supporting with analysing KPIs and act proactively to implement sales strategies
• Supporting with recruiting, training, and leading the team to optimise performance

Conoscenze

Customer service

Team leadership

Prioritisation & delegation

Sales techniques & product knowledge

Visual merchandising

Descrizione del lavoro

Acne Studios in Costa Mesa is seeking an Assistant Store Manager to work with the Store Manager to lead the team and deliver the luxury client experience with a focus on service excellence. You will help coach staff, model best practices, and drive customer engagement in a fast-paced, fashion-forward environment.

You will oversee day-to-day store operations, analyze sales performance, manage stock, assist with KPI-driven strategies, and contribute to recruiting and training to maximise team