Luxury Sales Associate – Client Experience

Acne Studios

Town of Woodbury, Central Valley (NY, NY)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Job summary

Acne Studios in New York is seeking a Sales Assistant to join our X store and collaborate with Client Advisors to deliver an outstanding in-store shopping experience. You will support on and off the shop floor, assist in creating smooth and engaging client interactions, and contribute to positive business outcomes through efficiency and attentiveness.

The role includes training in luxury sales, service, and clienteling, with a focus on omni-channel services, inventory management, and

Qualifications

Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
Ability to identify customer needs, provide the right products, and close sales to achieve store sales targets.
Responsive with an ability to resolve customer concerns or issues in a professional manner.
Agility and flexibility with a self-starting attitude and ability to identify the store's needs to deliver an exceptional customer experience.

Responsibilities

Drive sales together with Client Advisors in-store and through back-of-house support.
Provide training and coaching in luxury sales, service, and clienteling.
Assist valued customers and deliver an excellent customer experience on every interaction.
Maintain omni-channel services, welcome customers, and guide them through the customer cycle.
Support the sales team on the shop floor by ringing clients, re-merchandising, delivering products to the floor, and providing hospitality.
Uphold administrative procedures and manage inventory.