Luxury Stock & Floor Support Specialist

HERMES MAROQUINERIE-SELLERIE (HMS); Miami (FL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k) and retirement plan

Product discount

Job summary

Hermès Miami Boutique is seeking a Stock Specialist to organize stockrooms, process daily deliveries, retrieve merchandise for the sales team, and keep stock areas clean and orderly to support an exceptional client experience. You will work with the Operations team to optimize inventory flow, assist with transfers, reticket returns, and participate in cycle counts and store-wide inventory.

The role requires flexibility, strong attention to detail, and the ability to lift up to 50 pounds.

Qualifications

• Professional who is detailed oriented with a sense of urgency.
• Proficient with POS systems and Microsoft Office Suite.
• Ability to lift up to 50 pounds.
• Flexible scheduling to meet needs of the business.

Responsibilities

• Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.
• Deliver and move product between floors as needed for clients, associates, or back-stocking.
• Engages customers with a friendly and warm attitude. Provides exceptional service to all clients.
• Ensure all merchandise is stored and replenished on each sales floor in an efficient and precise manner.
• Work, in tandem with IC team, to reticket merchandise returns daily and quickly return to floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Works across multiple floors and product category areas to support client and sales team requests.
• Maintain a clean and organized sales floor and stock room that meets both visual and operational standards.
• Assist selling team with stock and size questions as needed.
• Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.
• Complete operational tasks related to inventory, transfers, and other tasks as assigned.
• Demonstrate flexibility and adaptability to support the needs of the business.
• Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.
• Support with other operational duties as needed.
• All other duties as assigned by the supervisor.

Skills

Customer service

Attention to detail

Teamwork

Flexibility

Communication

Tools

POS systems

Microsoft Office

Excel

Outlook

Job description

Hermès Miami Boutique is seeking a Stock Specialist to organize stockrooms, process daily deliveries, retrieve merchandise for the sales team, and keep stock areas clean and orderly to support an exceptional client experience. You will work with the Operations team to optimize inventory flow, assist with transfers, reticket returns, and participate in cycle counts and store-wide inventory.

The role requires flexibility, strong attention to detail, and the ability to lift up to 50 pounds.