Luxury Spa & Wellness Sales Pro

Leslie's, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid training

401K with company match

Team member discounts

Rewards for top performers

Career advancement opportunities

Job summary

Leslie's is seeking a Sales Professional to exceed revenue goals by converting leads into sales for premium wellness products such as hot tubs, swim spas, and saunas. You will deliver an outstanding customer experience from first contact to purchase while maintaining strong customer relationships.

The role requires excellent communication, a friendly attitude, and the ability to follow up via phone, text, email, and social media.

Qualifications

• Previous customer service or retail experience preferred (1-2 years is helpful but not required).
• Strong communication and interpersonal skills.
• Friendly, positive attitude with a willingness to help customers.
• Ability to learn product knowledge and explain it clearly to customers.
• Basic computer skills, including familiarity with email and Microsoft Office.
• Reliable, dependable, and able to work independently when needed.
• Ability to work a flexible retail schedule, including weekends and some holidays.
• Strong attention to detail and organizational skills.
• Ability to work in a team environment.

Responsibilities

• Convert leads into sales while building and maintaining strong customer relationships.
• Sell luxury wellness products, including hot tubs, swim spas, saunas, and related products.
• Follow up with all leads in a timely manner using phone, text, email, and social media.
• Track sales activity and customer interactions according to company guidelines.
• Meet or exceed established sales goals and key performance indicators (KPIs).
• Maintain a high level of professionalism and follow all company policies and procedures.
• Follow established operational and sales processes.
• Assist with showroom merchandising, cleaning, and product replenishment.
• Provide an exceptional customer experience from initial contact through purchase.
• Participate in occasional site visits to customers' homes when needed.
• Support team efforts and contribute to a positive, collaborative work environment.

Skills

Customer service

Retail experience

Communication

Interpersonal skills

Product knowledge

Basic computer skills

Independent work

Team player

Attention to detail

Tools

Microsoft Office

Job description

Leslie's is seeking a Sales Professional to exceed revenue goals by converting leads into sales for premium wellness products such as hot tubs, swim spas, and saunas. You will deliver an outstanding customer experience from first contact to purchase while maintaining strong customer relationships.

The role requires excellent communication, a friendly attitude, and the ability to follow up via phone, text, email, and social media.