Luxury Spa & Wellness Director

Wincome Hospitality; Anaheim (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Wincome Hospitality in Anaheim, CA is seeking a Salon & Spa Manager to lead daily operations of the salon and spa, ensuring exceptional guest experiences. This full-time on-site role manages all spa and salon areas, coordinates services, staffing, scheduling, and budgets, and collaborates with hotel operations to align with brand standards.

You will supervise front desk, therapists, implement pricing, promotions, and inventory control, and drive sales while maintaining sanitation and safety

Qualifications

• 1-2 years of experience in a luxury hotel or spa setting.
• Basic Microsoft Office, Spa Soft, and phone etiquette.
• Guest focused with excellent presentation skills.
• Verbal and written communication skills required.

Responsibilities

• Oversee all Spa/Salon areas (Front Desk, Fitness Facilities, Locker Room, Relaxation Lounge, Treatment Rooms and Retail).
• Interview and select job applicants; supervise, discipline, and evaluate spa staff; foster morale.
• Administration of goods, inventories, storage, and cost-effective usage according to standards and budget.
• Coordinate with Housekeeping, Laundry, and Engineering to maintain cleanliness and operations.
• Integrate Spa with Hotel operations and respond to Spa trends.
• Lead staff meetings and manage retail to service revenue and inventory.
• Manage group bookings, site tours, and vendor contracts for spa retail.
• Ensure compliance with sanitation and safety standards and manage appointment scheduling.

Skills

Guest experience

Communication

Leadership

Presentation skills

Tools

Spa Soft

Microsoft Office

Job description

Wincome Hospitality in Anaheim, CA is seeking a Salon & Spa Manager to lead daily operations of the salon and spa, ensuring exceptional guest experiences. This full-time on-site role manages all spa and salon areas, coordinates services, staffing, scheduling, and budgets, and collaborates with hotel operations to align with brand standards.

You will supervise front desk, therapists, implement pricing, promotions, and inventory control, and drive sales while maintaining sanitation and safety