Luxury Spa Wellbeing Manager

The Knox, Auberge Collection; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

The Knox, Auberge Collection on Knox Street in Dallas seeks a Wellbeing Manager to lead all daily spa operations, drive guest excellence, and achieve financial goals across reception, attendants, therapists, estheticians, and retail. The role requires coordinating staff schedules, coaching teams, and maintaining luxury standards.

You will recruit, onboard, and train wellbeing professionals, ensure compliance with health and safety standards, and collaborate with other departments to deliver

Qualifications

• Minimum 2–5 years of progressive leadership experience in a luxury spa, resort, hotel, or wellness environment.
• Demonstrated experience managing labor, scheduling, payroll, and operational budgets.
• Proficiency with spa management software, Microsoft Office, and POS systems.

Responsibilities

• Lead daily wellbeing operations to ensure seamless service and guest satisfaction.
• Create and maintain weekly schedules for the wellbeing team.
• Recruit, interview, hire, onboard, and retain exceptional wellbeing professionals.
• Oversee training plans and ensure wellness services meet luxury standards.

Skills

Leadership

Scheduling

Payroll

Spa operations

Communication

Problem solving

Attention to detail

Flexibility

Professional appearance

Guest flow

Bilingual

Tools

Spa management software

Microsoft Office

POS systems

Job description

The Knox, Auberge Collection on Knox Street in Dallas seeks a Wellbeing Manager to lead all daily spa operations, drive guest excellence, and achieve financial goals across reception, attendants, therapists, estheticians, and retail. The role requires coordinating staff schedules, coaching teams, and maintaining luxury standards.

You will recruit, onboard, and train wellbeing professionals, ensure compliance with health and safety standards, and collaborate with other departments to deliver