Luxury Spa Supervisor: Lead Guest Wellness

Fairmont Hotels & Resorts; Telluride (CO); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays

Dining discounts

Wellness discounts

Job summary

Fairmont Hotels & Resorts in Telluride, Colorado seeks a Spa Supervisor to lead an engaged team delivering exceptional service in a luxury resort setting. You will oversee day-to-day spa operations, ensure brand standards, and support payroll processes while maintaining guest focus and safety.

The role requires prior spa or wellness leadership, strong communication, and proficiency with Microsoft Office. We offer generous benefits, employee housing is not provided, and the starting hourly wage

Qualifications

• Prior leadership experience within a spa or wellness environment preferred.
• Proficient in Microsoft Office applications.
• Experience within a luxury hotel or hospitality setting is an asset.
• Post-secondary degree or certification in a related field considered an asset.
• Exceptional communication and organizational skills.
• Strong interpersonal abilities with a proactive, solutions-oriented mindset.
• Highly reliable, professional, and detail-oriented.
• Ability to perform effectively under pressure in a fast-paced environment.
• Collaborative team player with a positive and supportive approach.
• Guest-focused, with the ability to remain calm, composed, and courteous at all times.

Responsibilities

• Deliver professional, engaging, and gracious service.
• Oversee day-to-day Spa operations, ensuring all service and brand standards are upheld.
• Complete monthly reporting, including retail audits and performance tracking.
• Support and administer payroll processing as assigned.
• Ensure team members are well-trained across all Spa operations, including treatment knowledge, retail, and room readiness.
• Balance operational, administrative, and colleague needs with efficiency and care.
• Uphold all departmental policies, procedures, and luxury service standards.
• Ensure strict adherence to all safety and sanitation protocols.
• Perform additional duties as assigned.

Skills

Leadership experience

Microsoft Office

Customer service

Communication skills

Education

Related field degree or certification

Tools

Microsoft Office Suite

Job description

Fairmont Hotels & Resorts in Telluride, Colorado seeks a Spa Supervisor to lead an engaged team delivering exceptional service in a luxury resort setting. You will oversee day-to-day spa operations, ensure brand standards, and support payroll processes while maintaining guest focus and safety.

The role requires prior spa or wellness leadership, strong communication, and proficiency with Microsoft Office. We offer generous benefits, employee housing is not provided, and the starting hourly wage