Spa and Wellness Supervisor

Caesars Entertainment; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Caesars Entertainment is seeking an operations leader to manage Reflections Spa, Harrah’s Fitness Room, and pool areas when the manager is away. You will monitor expenses, ensure top quality guest service, and keep leisure services running smoothly.

The role requires strong communication, integrity, and interpersonal skills, with responsibility for scheduling, reporting, and staff coaching to uphold service standards.

Qualifications

• Must have strong verbal and written communication abilities.
• Fluent in English with good reading and comprehension.
• Strong interpersonal skills and relationship-building capabilities.
• Uphold highest level of integrity in all situations.

Responsibilities

• Oversees Leisure Services daily operations in the absence of the manager.
• Maintains and analyzes operational files and reporting systems.
• Manages forecasts, month-end accounting and inventory within budget.

Skills

Communication skills

English fluency

Interpersonal skills

Integrity

Team leadership

Education

High School Diploma

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for the daily operation of Reflections Spa, Harrah’ Fitness Room and pool area and Caesars Republic High Dive Pool and Lounge center in the absence of the manager. Monitor and control expenses within approved budget constraints. Promote and provide top quality customer service.

How You Will Create the Extraordinary

• Oversees Harrah’s and Caesars Republic Leisure Services daily operations in the absence of the manager.
• Maintenance and analysis of operational files and reporting systems.
• Operating forecasts and reports, month end accounting and inventory management.
• Purchases, receives and authorizes payment and inventories of products for all Leisure Services departments within budget constraints, including merchandising and retail products.
• Grows, sells and controls membership database.
• Controls all Marketing Spa Appointments.
• Communicates, through buzz sessions, all pertinent hotel and leisure services activities and information.
• Maintains the quality of outside contractor services and ensures license and insurance requirements are maintained as required by Harrah’s and Douglas County.
• Scheduling, timeworks approval and commissions.
• Interviewing, selecting, coaching and counseling, employee file entries, PAF’s and reviews for all Leisure Services employees.
• Implements FOCUS and other training initiatives.
• Fosters positive interdepartmental communications and relationships.

What You Will Need

• High School Diploma or equivalent
• Literate and fluent in English
• Good communication skills, both verbal and written
• Good interpersonal skills, with emphasis in relationship building.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

• Ability to occasionally lift up to 60 pounds
• Ability to grasp, use repetitive hand motion, finger dexterity
• Ability to bend, reach, squat
• Ability to hear, talk, see, write, use visual inspection, have hand-eye coordination
• Ability to frequently sit, stand and walk
• Ability to occasionally push/pull
• Ability to occasionally use a step stool and ladder
• Ability to climb stairs
• Ability to use equipment and machines relating to the spa
• Ability to occasionally tolerate extreme inside temperatures
• Positions that have contact with the public require the ability to work in a noisy
  environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

About Us

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year.

At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.