Luxury Spa Membership & Events Pro

Arch Amenities Group; Saint Pete Beach (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

Arch Amenities Group, LLC is seeking a Membership & Events Coordinator to support Spa Oceana at The Don CeSar. You will drive membership growth, corporate partnerships, and guest experiences while assisting with front desk operations and event programming.

Responsibilities include leading front desk staff, coordinating schedules, enhancing guest satisfaction, and developing diverse wellness programs. A college degree or equivalent experience, plus strong communication skills, are required.

Qualifications

• College degree or comparable work experience is required or preferred.
• CPR/First-Aid Certified, if required by the client.
• Effective leadership skills and a strong work ethic.
• Creative in marketing, promotion, and programming.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Able to show initiative and make decisions.
• Proficient in appropriate computer skills and office equipment.
• Ability to stand for long periods.
• This position may require standing, stooping, kneeling, crouching, bending, walking, and talking.
• The employee may need to lift up to 25 lbs.
• Normal work hours include nights, weekends, and holidays.

Responsibilities

• Assist in developing a comprehensive standard facility operations manual.
• Submit payroll and financial reports as required.
• Provide excellent customer service and monitor guest feedback.
• Supervise and follow up on guest requests and comments.
• Assist in training and supervision of all front desk staff.
• Assist in developing staffing schedules for adequate coverage.
• Supervise daily operations including opening/closing and facility inspections.
• Ensure Front Desk staff follow Arch Basics-To-Excellence program.
• Assist in handling equipment and setup for events as needed.
• Maintain facility security and access control for members/guests.
• Develop and plan diverse programs and activities when applicable.
• Conduct orientations introducing facilities, services, and policies.
• Coordinate with Property Management on resident questions when applicable.
• Prepare bulletins/flyers for display and newsletters when applicable.
• Perform other duties as assigned.

Skills

Leadership

Relationship-building

Marketing

Programming

Guest service orientation

Communication skills

Time management

Education

College degree or comparable work experience

Job description

Arch Amenities Group, LLC is seeking a Membership & Events Coordinator to support Spa Oceana at The Don CeSar. You will drive membership growth, corporate partnerships, and guest experiences while assisting with front desk operations and event programming.

Responsibilities include leading front desk staff, coordinating schedules, enhancing guest satisfaction, and developing diverse wellness programs. A college degree or equivalent experience, plus strong communication skills, are required.