Luxury Spa Director & Retail Leader

Starwood Hotels; Princeville (HI); On-site; USD 165,000 - 175,000; Full time

Job summary

Starwood Hotels in Princeville, Hawaii, seeks a dynamic Director of Spa and Retail to lead our luxury spa and retail team, delivering world-class guest experiences. You will drive operations, staff development and financial performance in a 24-hour luxury hotel environment.

Applicants should have a minimum of 3 years in a similar luxury role, with strong leadership, spa operations knowledge, and excellent communication.

Qualifications

• Minimum 3 years of experience in a luxury spa leadership role.
• Post-secondary diploma or degree would be a plus.
• Advanced knowledge of spa operations and guest engagement.
• Strong leadership with a track record in team and financial performance.
• Excellent verbal and written communication skills.
• Flexible to meet the demands of a 24-hour operation.

Responsibilities

• Lead the spa and retail team with individual support and direction as needed.
• Ensure on-time appointments and consistently deliver a world-class luxury spa experience.
• Drive guest satisfaction, staff development and financial results.

Skills

Hospitality

Spas

Guest service

Leadership

Financial performance

Communication

Education

Post-secondary diploma or degree

Job description

Starwood Hotels in Princeville, Hawaii, seeks a dynamic Director of Spa and Retail to lead our luxury spa and retail team, delivering world-class guest experiences. You will drive operations, staff development and financial performance in a 24-hour luxury hotel environment.

Applicants should have a minimum of 3 years in a similar luxury role, with strong leadership, spa operations knowledge, and excellent communication.