Luxury Smart Home Operations Lead

Bravas; Boca Raton (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Salary + bonus

Medical/dental/vision insurance

HSA & FSA

401(k)

PTO & paid holidays

Job summary

BRAVAS Boca Raton is seeking a Location Operations Manager to lead day-to-day operations at our flagship luxury tech showroom and service location. You will drive operational excellence, manage budgets, and align local ops with national standards to deliver exceptional client experiences.

You'll partner with sales, project management, service, and regional leadership to optimize performance, hire and develop teams, and ensure projects meet BRAVAS' premium quality expectations.

Qualifications

• 5+ years of experience leading project-based teams in related industries.
• Proven ability to manage P&L, budgets and performance metrics.
• Strong understanding of workflows, billing mechanics and operational efficiency.

Responsibilities

• Lead daily operations across sales, service, and project delivery.
• Own budgets, P&L, forecasts, and KPIs to meet financial goals.
• Drive team alignment between Sales, Administration, PM, Technical Services, and Client Support.
• Build and develop teams through hiring, training, and coaching.
• Champion client experience and ensure premium project delivery.
• Plan and forecast staffing to meet workload demands.

Skills

Leadership

P&L management

Budgeting

Project management

Team development

Cross-functional collaboration

Communication

Problem solving

Tools

ERP systems

Financial tools

Job description

BRAVAS Boca Raton is seeking a Location Operations Manager to lead day-to-day operations at our flagship luxury tech showroom and service location. You will drive operational excellence, manage budgets, and align local ops with national standards to deliver exceptional client experiences.

You'll partner with sales, project management, service, and regional leadership to optimize performance, hire and develop teams, and ensure projects meet BRAVAS' premium quality expectations.