Territory Operations Manager - Home Automation

Bravas; Atlanta (GA); On-site; USD 75,900 - 101,200; Full time

Job summary

A leading home automation company is seeking a Territory Operations Manager in Atlanta, GA. You will oversee daily business activities, drive revenue, and manage staff performance while ensuring exceptional client experiences. The ideal candidate has at least five years of relevant experience and strong leadership skills in a project-oriented environment. This full-time position offers a competitive salary ranging from $75,900 to $101,200.

Qualifications

• Minimum of five years of experience managing project-oriented businesses.
• Comprehension of construction contracts and billing mechanics.
• Flexibility to meet customer demands outside of normal working hours.

Responsibilities

• Ensure coordination between all departments for exceptional client experience.
• Manage project and service activities according to company policies.
• Evaluate skills and performance of staff, ensuring necessary training.

Skills

Project management

Conflict resolution

Team leadership

Organizational skills

Communication skills

Financial analysis

Education

High school diploma or equivalent

Job description

Territory Operations Manager - Home Automation

About the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.

Job Summary

The Bravas Location Managers are senior executives with P&L responsibility for their location. Location Managers' primary focus is to drive revenue to meet goals and quotas. Location Managers report to the Regional General Manager and collaborate with other Location Managers to share resources and technical services. Location Managers are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals.

Duties and Responsibilities

• General Management: Ensures coordination between all departments within the location (Sales, Administration, Technical Services, Project Management, Production, and Client Services) to profitably provide an exceptional client experience
• Operational Oversight and Authority: Ensures that all project and service activities are managed in accordance with BRAVAS’s established processes and policies. Intercedes with active involvement to manage and resolve client issues requiring a senior executive
• Employee Management: Regularly evaluates the skills, abilities, and performance of location staff members and ensures that necessary training and recruitment occur to meet the staffing, and skill demands of the district
• Ensures the frequent assessment of technical services needs and capacities within the location so as to make the location a positive contributor to the Company’s Shared Technical Resources system
• Planning & Budgeting: Creates regular plans and forecasts for business activity and financial performance
• Facility Management: Ensures that company property and facilities assigned to the location are managed and maintained to support the location’s operational levels
• BRAVAS Location Managers are responsible for turning sales pipeline and backlog into revenue through the efficient installation and service of sold jobs. Regional Sales Managers are responsible for supervising the sales team for the region and location. Location Managers and RSMs work together to ensure client satisfaction and net profit goals are achieved

Knowledge/Skills/Abilities

• Must have a minimum of five years of experience managing project-oriented businesses like electronic system integration, construction, or engineering
• Comprehension of construction contracts including fee basis (fixed fee, time & materials, etc.), billing mechanics, and operational requirements
• Comfortable resolving conflicts between clients, partners, and internal stakeholders
• Demonstrated skill in leading teams in a multi-faceted, fast-paced environment
• Strong management and organizational skills
• Strong communications and interpersonal skills
• Advanced computer skills
• Basic abilities in financial analysis and planning, including budget development and income statement review

Qualifications

• High school diploma or equivalent
• Technical aptitude and attention to detail are paramount
• Flexibility to meet customer demands outside of normal working hours

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Location: Atlanta, GA

Salary: $75,900.00-$101,200.00