Luxury Showroom Sales Assistant: Client & Orders

Holly Hunt Ltd.; Chicago (IL); Sur place; USD 55 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) plan

Paid time off

Résumé du poste

Holly Hunt in Chicago, part of MillerKnoll, seeks a Sales Assistant to support showroom operations, client service, and order processing. You will coordinate between clients, the Corporate Office, and vendor partners to manage orders from inquiry to fulfillment and ensure a polished, luxury-brand experience.

The ideal candidate is highly organized, detail-oriented, and proactive, capable of handling multiple priorities while delivering exceptional service in a luxury showroom environment.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1–2 years in a retail, showroom, design, or client service environment; luxury brand experience preferred
• Strong organizational skills with the ability to multitask and manage competing priorities
• High attention to detail and commitment to accuracy
• Proficiency in Microsoft Office
• Ability to lift up to 20–50 pounds as needed

Responsabilités

• Serve as a first point of contact for inbound client inquiries, routing calls to the appropriate Sales Associate
• Greet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experience
• Assist clients in the showroom and via phone or email, as needed
• Support Sales Associates with quote preparation, order entry, and ongoing order management
• Review all orders for accuracy and compliance before submission
• Process client payments, deposits, and credit card transactions per procedures
• Prepare and submit forms to vendors as required
• Track approvals and updates for orders and manage post-order changes
• Coordinate freight logistics and delivery requirements
• Run weekly order status reports and communicate ETDs to clients and staff
• Resolve order hold issues with internal teams and expedite when needed
• Assist with showroom initiatives like mailers and client communications
• Pull product samples and tear sheets to support client requests

Connaissances

Customer service

Organizational skills

Multitasking

MS Office

Formation

Bachelor's degree or equivalent experience

Outils

MS Office Suite

Description du poste

Holly Hunt in Chicago, part of MillerKnoll, seeks a Sales Assistant to support showroom operations, client service, and order processing. You will coordinate between clients, the Corporate Office, and vendor partners to manage orders from inquiry to fulfillment and ensure a polished, luxury-brand experience.

The ideal candidate is highly organized, detail-oriented, and proactive, capable of handling multiple priorities while delivering exceptional service in a luxury showroom environment.