Luxury Service Drive Host — Guest Experience Champion

Hoehn Motors, Inc.; Carlsbad (CA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive hourly pay based on exp.

Medical, dental, vision insurance

401(k) retirement plan

Paid Time Off

Employee discounts on vehicle services

Career growth opportunities

Résumé du poste

Mercedes-Benz of Carlsbad is seeking a polished Service Drive Greeter to be the face of our service department, delivering a premium, luxury experience from first contact through intake.

You will warmly welcome guests, manage arrival flow, and coordinate with Service Advisors to ensure a seamless, upscale visit. Ideal candidates bring luxury retail or premium hospitality experience and exceptional communication in a fast-paced setting.

Qualifications

• Experience in luxury retail, high-end hospitality, or premium automotive environments preferred.
• Excellent interpersonal skills with a polished appearance and helpful attitude.
• Able to stay calm, organized, and multitask during busy service rushes.

Responsabilités

• Greet arriving service clients warmly, upholding luxury brand standards.
• Direct vehicle flow to ensure safety, efficiency, and a tidy service drive.
• Verify appointment information, perform basic data entry, introduce guests to their Service Advisor.
• Guide guests to the luxury waiting lounge and coordinate shuttle or loaner options when needed.

Connaissances

Luxury experience

Communication skills

Adaptability

Formation

High school diploma or equivalent

Description du poste

Mercedes-Benz of Carlsbad is seeking a polished Service Drive Greeter to be the face of our service department, delivering a premium, luxury experience from first contact through intake.

You will warmly welcome guests, manage arrival flow, and coordinate with Service Advisors to ensure a seamless, upscale visit. Ideal candidates bring luxury retail or premium hospitality experience and exceptional communication in a fast-paced setting.